Blackstone Toyota

My experience at Michaels Toyota of Fresno has been very good. Everybody is very helpful and pleasant to work with. Things could not have gone better with our dealings with them.

My entire experience at Michael Toyota Scion was wonderful. The customer service from the whole team was courteous, prompt, professional and low pressure. This is my first vehicle that I have purchased from this dealership and I would definitely recommend to anyone wanting to purchase a vehicle. Upon my arrival to the dealership Sebu Yergatian, had the vehicle that I wanted to test drive waiting and ready. Now that's SERVICE!

I have purchased many new cars at Michaels on both the VW and Toyota Scion lots located at Bullard and Blackstone because I have been very happy and pleased with both our purchases and the car service maintenance quality at this dealership. I am writing this review because I was very impressed with Steve Okeson's respect, knowledge, honesty, and experience in showing my husband and me the various cars available on the Toyota Scion lot. I highly recommend to everyone who reads this review to request him, Steve Okeson, as a salesperson because he answers all of your questions for any type of scenario needed for your intended vehicle usage, and will give his honest opinion of what vehicle will meet your requirements and budget.

i went in to have headlights fixed and had an excellent service experience, Jake went out of his way to help. Also to ensure a recall was done on my prius.

The salesman Brian Teigen was helpful, but not pushy. He answered my questions and gave me informative information, when asked. He pointed out the significant features, but not bombard me with too much of a sales pitch. Both Brian and the finance manager gave me reasonable trade in quotes on my truck as well as prices on my new purchase. They were right in with the numbers I had researched before going in to look at buying a new truck. I was very impressed with my experience at Michael Toyota.

Johns customer service was outstanding. He was patient, knowledgeable, and humorous. Made the process of getting my new care real easy. He also new some Spanish which was of great help for my mom as co-signer to understand everything.

We were helped by a very friendly salesman, Jordan Bane. He showed us the cars we were interested in, listened to us and gave great input. No high pressure tactics. We will buy from this dealership in the future. We're very happy with our new Rav4!

This dealer has an internet special about $1000 off on all 2014 Toyota Rav4 Limited AWD. When I asked sales consultant Joseph about the special offer, I was told the special offer is for other 2014 Toyota Rav4 models only, not Limited AWD model. After I did some more research and found out the special offer should have been applied to my 2014 Toyota Rav4 Limited AWD purchased. I went back to the dealer and spoke with sales rep Tommy. He said they do not have such an offer on the internet. He then walked to his desk and brought back some crumpled up flyer to show me. He said the only special offers or sales at the dealer are on the flyer. When I showed him the special offer on their website, another sales rep Carlos said all of their $1000 special offer off on 2014 Limited AWDs are sold out. When I requested to speak with the owner and should be given $1000 off because I was provided with false information by their sales consultant Joseph. They started laughing and said there was not anything they could do because I already purchased the vehicle.

Waheed made sure I got everything I wanted in my first new car. Highly recommend him. Ray Sanders provided the best care in service department for my first routine maintnance appointment and turned around and scheduled my next appointment ahead of time. Everyone at Michael Toyota was so friendly and professional. Don't plan on going anywhere else for my next purchase.

Excellent - as always. Waiting room very well designed, Wi-Fi works, plenty of magazines. No complaints - only complements for the whole dealership. Happy to do business with them.