Reviews
Write a reviewThe experience was great.
The experience was great. The staff responds to messages quickly and were great at helping me find a suitable car.
The experience was great.
The experience was great. The staff responds to messages quickly and were great at helping me find a suitable car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Eric found the exact car I wanted.
Eric found the exact car I wanted. Delivery went very smoothly. Paul in finance was also great. Would recommend Nate Wade Subaru!!!
Eric found the exact car I wanted.
Eric found the exact car I wanted. Delivery went very smoothly. Paul in finance was also great. Would recommend Nate Wade Subaru!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Totally Impressed
Buying at Nate Wade was very easy and customer centered. They encouraged a longer test drive to be confident that I wanted to buy. There was no pressure of any kind and the sales professional was truly that, a professional attitude giving courteous and considerate treatment. Very pleased with the experience and the results. Title and plates and follow-up all around has been excellent.
Totally Impressed
Buying at Nate Wade was very easy and customer centered. They encouraged a longer test drive to be confident that I wanted to buy. There was no pressure of any kind and the sales professional was truly that, a professional attitude giving courteous and considerate treatment. Very pleased with the experience and the results. Title and plates and follow-up all around has been excellent.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Strange Noise in our Outback
Service was handled very professionally and we were given a very nice loaner car. We were kept up to date on the progress of the repair so we could plan exchanging the cars back
Strange Noise in our Outback
Service was handled very professionally and we were given a very nice loaner car. We were kept up to date on the progress of the repair so we could plan exchanging the cars back
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mark, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Larry Grobstein Thank You!
Larry was a breath of fresh air after a bad experience a day earlier with another dealership. He was kind, fair, and knew what I needed and had the patience and moral compass that helped me ultimately succeed in getting my new car. Also everyone at Nate Wade was wearing a mask, while the previous dealership I went to - not a single person wore a mask. I will help my son buy from Nate Wade and will absolutely return when I am ready for another vehicle. Also a shout out to Fred Southwick for making even the financial part of the buying process actually enjoyable and somehow relaxing. Thank you so much Larry and Fred!
Larry Grobstein Thank You!
Larry was a breath of fresh air after a bad experience a day earlier with another dealership. He was kind, fair, and knew what I needed and had the patience and moral compass that helped me ultimately succeed in getting my new car. Also everyone at Nate Wade was wearing a mask, while the previous dealership I went to - not a single person wore a mask. I will help my son buy from Nate Wade and will absolutely return when I am ready for another vehicle. Also a shout out to Fred Southwick for making even the financial part of the buying process actually enjoyable and somehow relaxing. Thank you so much Larry and Fred!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rod, we're happy to hear you had such a positive car buying experience with Larry and our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
Nate Wade Service does it again
Nate Wade Service Rep Kenny and Technician does it again The rattle goes away with a new part to be installed
Nate Wade Service does it again
Nate Wade Service Rep Kenny and Technician does it again The rattle goes away with a new part to be installed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Nate Wade Subaru as your first choice for service!
You lost me as a customer
I’ve never tried to do business with ruder folks in my life. Go to any other Subaru dealership and you will be treated better than at Nate Wade.
You lost me as a customer
I’ve never tried to do business with ruder folks in my life. Go to any other Subaru dealership and you will be treated better than at Nate Wade.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Stephanie, we are sincerely sorry to hear about your experience. This is not how we do business and certainly how we want to treat our guests. if you would please let me know what happened we will take corrective actions. Please contact me directly dmarriott@natewade.com let me see what we can do to correct quandary.
Do not recommend buying from here
I was looking to purchase a vehicle at Nate Wade and decided to not go forward due to the incredibly poor service provided by Nick Westover. First and foremost, it felt like I was wasting his time and annoying him during the process. I wanted to so badly ask the secretary to work with another sales person, but I didn't want to hurt anyones feelings, so I proceeded to work with Nick. We went for a couple test drives and it was just uncomfortable. He sat there texting and taking care of other important business rather than discussing vehicle options, etc. I just had a weird feeling in my gut that this wasn't the best selection. I initially found a car at Nate Wade that was within my budget, however it had a buyback title which made me nervous to proceed with and I wasn't sure my credit union would approve. I ended up finding another certified preowned idential vehicle at Larry H Miller and received WAY BETTER service and an amazing car. Nick called me to follow up and I informed him about this decision to which he LAUGHED, hung up on me, and then sent me a sarcastic text. I was blown away by the poor professionalism and will not recommend this place to any of my friends or family members.
Do not recommend buying from here
I was looking to purchase a vehicle at Nate Wade and decided to not go forward due to the incredibly poor service provided by Nick Westover. First and foremost, it felt like I was wasting his time and annoying him during the process. I wanted to so badly ask the secretary to work with another sales person, but I didn't want to hurt anyones feelings, so I proceeded to work with Nick. We went for a couple test drives and it was just uncomfortable. He sat there texting and taking care of other important business rather than discussing vehicle options, etc. I just had a weird feeling in my gut that this wasn't the best selection. I initially found a car at Nate Wade that was within my budget, however it had a buyback title which made me nervous to proceed with and I wasn't sure my credit union would approve. I ended up finding another certified preowned idential vehicle at Larry H Miller and received WAY BETTER service and an amazing car. Nick called me to follow up and I informed him about this decision to which he LAUGHED, hung up on me, and then sent me a sarcastic text. I was blown away by the poor professionalism and will not recommend this place to any of my friends or family members.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Crosstrek purchase
NIck was really helpful and accommodating to my schedule. He came in on his day off to help finalize the deal.
Crosstrek purchase
NIck was really helpful and accommodating to my schedule. He came in on his day off to help finalize the deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Dt, thank you so much for your positive comments about Nate Wade Subaru! We hope you continue to choose us for all your automotive needs! Take care!
Nate Wade for Me!!!
I have been a customer of Nate Wade for over 30 years. Have purchased three vehicles over these years. I have found them to be professional and courteous. I have used them for all the service on all my cars. My family has been impressed enough that we as a family now have have or have had 6 Subaru vehicles.
Nate Wade for Me!!!
I have been a customer of Nate Wade for over 30 years. Have purchased three vehicles over these years. I have found them to be professional and courteous. I have used them for all the service on all my cars. My family has been impressed enough that we as a family now have have or have had 6 Subaru vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Georgia, we're glad you had such a wonderful experience with us! I am happy to hear that Nate was able to take care of you! Our team is available should you require any extra help.