Reviews
Excellent service
We recently bought a used Lexus from Wilde and the total experience from David Keyso the salesperson and all the personnel was professional excellence and I felt as if the service I received was the same quality as if I had purchased a new Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, jc, and congrats on your Wilde Lexus. It was truly a pleasure working with you and we look forward to the opportunity to work with you again!
Professional!
Last June my wife and I were shopping for a Toyota Avalon and stopped to look at one at Wilde Lexus. We met and worked with Alan Churchill and could not have been more pleased. Alan was professional, personable, a pleasure to work with and not a bit pushy. Although we did not purchase a vehicle from him at that time, we told ourselves that when we buy a car, we want to buy from Alan. Sure enough, in late December Wilde Lexus had what we were looking for. We again drove 50 miles to Sarasota, asked for Alan and to make a long story short, we bought the car. The deal went smoothly and Alan stayed with us until every little item had been taken care of. Ask for Alan--you won't be disappointed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback and for choosing our dealership, Bob123, and congrats on your new car! We are pleased to learn that Alan was professional both times you worked with him. It was a pleasure working with you and we look forward to the opportunity to work with you again!
Great Experience
I purchased a Ford Edge from the dealership and my experience was great through and through. I found the vehicle on a Friday morning and sent an inquiry in regards to the vehicle. Within the hour Steve had already responded back. We exchanged emails that entire day into the evening. I told him I was interested in coming to see the vehicle and that I would be there after my race the next morning and he said he would hold the vehicle. I emailed him the next day after the race to let him know we were on the way and when I arrived he had the vehicle out front with my name on it saying it was held. I feel in love with the vehicle but we noticed some minor things that needed to be fixed and we pointed it out to Steve and without hesitation he said he would have them all fixed and have the car delivered to me in a few days. My experience was great with Steve. Communication is very important to me and he kept me up to date real time. My car was delivered on the day as promised with no issues. I would highly recommend Steve for anyone to work with!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, FordSatisfied, and congrats on your Ford Edge! We pride ourselves on providing superior customer service and are pleased to learn that Steve made your experience so wonderful. It was a pleasure working with you and we look forward to working with you again!
Great Experience!
My husband and I purchased a used car from Wilde Lexus and Alan Churchill was our salesman. We had such a good experience and are extremely happy with the service we received and our purchase! I would recommend Alan and the dealership to anyone looking for a new or used car. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure, lisa0513, and thank you for sharing your experience! We are pleased to learn that Alan was so helpful in making your experience so good. It was a pleasure working with you and we look forward to the opportunity to work with you again.
Great internet experiance
Very professional and attentive to my needs ,great internet salesman Steve Hieniger and the whole Dealership experience was great I highly recommend them to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for sharing your experience with our dealership, Mike. It was a pleasure working with you and we look forward to the opportunity to work with you again!
Wilde Lexus is the BEST
We have been a customer of Wilde Lexus for many years now and each time they have not only met our expectations but have exceeded them. Our Service Rep, Dee Logan, has always been clear, professional, and has always looked out for the best in both my 2003 ES 300 and myself as a customer, You have winner there. Also, we purchased our first Lexus through Jim Lally of Wilde. It was a great experience. Jim guided us through the entire experience with ease and a high degree of professionalism from negotiating the purchase price to driving the car away. Our hats of to Jim as well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your feedback and loyalty, billp. We are pleased to learn that Dee has been so helpful in servicing your 2003 Lexus EX 300 and that Jim was great during the purchase of your first Lexus. It has been a pleasure working with you and we look forward to the opportunity to work with you again.
Easy and stress free
We met Jim Lalley on an unannounced visit to the dealership. We were interested in a certified hard top convertible. Jim was very helpful showing us available inventory More over he was low key, unassuming, cordial, knowledgeable, friendly, and helpful. His demeanor did not change after we had made a decision to buy. He followed through as promised. We were most impressed with the sincerity that he showed throughout the buying process. We would be remiss if we did not mention that all employees were very pleasant and helpful. Additional shout out to David Brawner who went above and beyond assisting us with technology issues. An overall pleasant experience Ted and Melissa Kerley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your feedback, Ted and Melissa. We are pleased to learn that our employees were helpful and that Jim was sincere and knowledgeable during your visit. It was a pleasure working with you and we look forward to the opportunity to work with you again.
Peaceful Car Buying Experience!
Thank you to Wilde Lexus and Alan Churchill for the most peaceful car buying experience. I am from MA and have family at the car dealerships, so purchasing on my own states away was anxiety provoking for me until I met Alan. His honesty and no pressure along with his expertise made me feel right at home. He made my children also feel part of the experience as well which means everything to a Mom. The atmosphere at Wilde is very comfortable and friendly as you wait to make your decision. Thank you all!!! Sincerely, Kathy Rapone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was our pleasure, Kathy, and thank you so much for sharing your experience with our dealership. We are so pleased to learn that Alan made your experience not only peaceful, but a family affair that your children could feel a part of. We pride ourselves on providing a superior customer experience and are always happy to learn when our employees are meeting the mark. It was such a pleasure working with you and we hope to serve you again!
Wilde Lexus Sales Employees
My Sales person was Matt Huckstadt who did a great job. He was friendly, knowledgeable, and polite. There credit and training employees were also very good. I would not hesitate to use them again. Rick
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience, 2016lexus, and congrats on the new car! We are pleased to learn that Matt was polite and knowledgeable and that our staff was helpful. We look forward to the opportunity to serve you again.
Outstanding Purchase Experience
I normally dread purchasing a new car. Years ago I decided to always pursue an internet based purchase to save time and when successful I have been able to get the best deal possible. My recent purchase from Wilde Lexus through Derek was one of the easiest, fastest, and most reasonable, in recent memory. After some less than acceptable experiences at Lexus of Tampa Bay and a marginal purchase from Lexus of Clearwater, I highly recommend Wilde Lexus and Derek Steinbraker for your next Lexus purchase. David Yates Tampa
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sorry to hear you had bad experiences at other Lexus dealerships, David Yates, but we are pleased to learn that Derek made this experience quick and easy. It was a pleasure working with you and we look forward to the opportunity to work with you again.
