Reviews
What a great experience we had purchasing here!
What a great experience we had purchasing here! Let’s face it; most of us dread the experience at car dealerships. That is not the case here! Daniel Walker, the Finance Wizard and everyone we saw were just spectacular. This dealership applied No pressure, Every single employee offered bottled water or coffee. The GM, David, went above and beyond to find an amazing vehicle and did it so fast! Once the terms were agreed, the vehicle was ready earlier than promised, and the paperwork took 1/3 the time of our past experiences! We just cannot thank the team enough for finding us such a great vehicle!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Trabon, for taking the time to share your thoughts on working with Daniel and our team. Congratulations on your new vehicle! We're glad to hear we delivered such a great experience!
The service was excellent and there was nothing left to
The service was excellent and there was nothing left to be done at the end.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business, Bruce, and look forward to your next visit.
From when I arrived at the service center Darrin was very
From when I arrived at the service center Darrin was very helpful. He even showed me how to manually do the calibration. Everything was timely and I was in an out in no time. .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Darrin and our service team, and we look forward to working with you again.
i received quality service The service was excellent and
i received quality service The service was excellent and the service advisor did a great job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear Luke and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Very efficient but short staffed.
Very efficient but short staffed. All service agents very helpful but could be helped by extra staff to expedite paperwork.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!
Bought a vehicle here solely because of Anthony and
Bought a vehicle here solely because of Anthony and Joseph. Would purchase a car here again only if I got to deal with those two guys. After purchase had small issue with car. Anthony got it in to service for me quickly and the matter was taken care of promptly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well working with Anthony and Joseph. We truly appreciate your feedback!
I deal with Bryan and he is excellent.
I deal with Bryan and he is excellent. He keeps me up to date on the progress of my vehicle and explains all services well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, Thank you for your business and this review. We're happy to hear Bryan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Pretty quick and responsive Thorough Coupon are available
Pretty quick and responsive Thorough Coupon are available At times recommendations are too soon Sufficient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Sarasota.
They understood the problem.
They understood the problem. Worked on it right away. Quick turn around. Highly recommend this Dealership for service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words, Robert, and for taking the time to leave us this wonderful feedback!
Battery light on dashboard lit up, went in for repairs.
Battery light on dashboard lit up, went in for repairs. plus part ordered following day. Vehicle brought in the next day repair supposedly was made and I drove the vehicle home. In route to my house same as you occurred. Battery light went on and turned to the dealership the following day and I was told by the rep I needed another part which was $139 and change had to order that part and return again to the dealership. Very frustrating that the repair wasn't made properly the first time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.