Reviews
Write a reviewNo longer the home town dealership where everyone was
No longer the home town dealership where everyone was treated as family. Now (Alpha One Ford) an uptight atmosphere where they add diagnostic fees at $180 an hour..
No longer the home town dealership where everyone was
No longer the home town dealership where everyone was treated as family. Now (Alpha One Ford) an uptight atmosphere where they add diagnostic fees at $180 an hour..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Their sales department is probably the easiest, most
Their sales department is probably the easiest, most straight forward I have ever worked with especially Ricky Dunk. Their service department is the worse! Ever since Robbie has been gone. Made an appointment, drove 30 miles only to be told they couldn’t do the job today. They should be more considerate and give you a call.
Their sales department is probably the easiest, most
Their sales department is probably the easiest, most straight forward I have ever worked with especially Ricky Dunk. Their service department is the worse! Ever since Robbie has been gone. Made an appointment, drove 30 miles only to be told they couldn’t do the job today. They should be more considerate and give you a call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Husband bought me a new SUV here last month and have to
Husband bought me a new SUV here last month and have to say it was the smoothest and easiest sales transaction we have ever experienced. If your looking for an honest sale with good people make sure and go check out the team at Alpha One Ford. From Layton my sales associate to Nick in finance helping secure the best loan for us. Great work Alpha One! Will only be buying from you guys! -Stephanie
Husband bought me a new SUV here last month and have to
Husband bought me a new SUV here last month and have to say it was the smoothest and easiest sales transaction we have ever experienced. If your looking for an honest sale with good people make sure and go check out the team at Alpha One Ford. From Layton my sales associate to Nick in finance helping secure the best loan for us. Great work Alpha One! Will only be buying from you guys! -Stephanie
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My experience was not great.
My experience was not great. My 2021 ford hybrid escape has three warnings. I am temporarily in the area. I was told that I could get an appointment about 10 days out. Then I was told that my car would not be looked at then that it would be kept a week or so. When I questioned that she told me that their appointments were not really appointments. ??? What kind of service dept is this. I travel and deal with ford dealers in many locations. Lowest rating in Texas and Colorado.
My experience was not great.
My experience was not great. My 2021 ford hybrid escape has three warnings. I am temporarily in the area. I was told that I could get an appointment about 10 days out. Then I was told that my car would not be looked at then that it would be kept a week or so. When I questioned that she told me that their appointments were not really appointments. ??? What kind of service dept is this. I travel and deal with ford dealers in many locations. Lowest rating in Texas and Colorado.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Best place I have ever had for buying a vehicle.
Best place I have ever had for buying a vehicle. Got pre approval before going to look at a vehicle. No pressure and sales team had us in and out in under four hours..will definitely be going back for my next vehicle. Great people to work with.
Best place I have ever had for buying a vehicle.
Best place I have ever had for buying a vehicle. Got pre approval before going to look at a vehicle. No pressure and sales team had us in and out in under four hours..will definitely be going back for my next vehicle. Great people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My hometown dealership!
My hometown dealership! I needed a new vehicle and La Grange Ford was my first, and last, stop. My previous vehicle was a Ford Explorer and served me well but it was time for a newer model. Ricky Dunk and everyone else at La Grange Ford was professional, friendly and helpful. I am pleased with my new ride and the service I received. Thanks to all La Grange Ford for making the new car buying experience a positive one!
My hometown dealership!
My hometown dealership! I needed a new vehicle and La Grange Ford was my first, and last, stop. My previous vehicle was a Ford Explorer and served me well but it was time for a newer model. Ricky Dunk and everyone else at La Grange Ford was professional, friendly and helpful. I am pleased with my new ride and the service I received. Thanks to all La Grange Ford for making the new car buying experience a positive one!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks to La Grange Ford!
Thanks to La Grange Ford!
I had a no hassle experience, which was very welcomed.
I had a no hassle experience, which was very welcomed. Followup to the purchase has been solid as well.
I had a no hassle experience, which was very welcomed.
I had a no hassle experience, which was very welcomed. Followup to the purchase has been solid as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is always so friendly. Also greet you and ask...
Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced.
Everyone is always so friendly. Also greet you and ask...
Everyone is always so friendly. Also greet you and ask how you are doing. The customer waiting area is always a pleasure to be in while waiting for your car to be serviced.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robby made sure I received a ride home and kept me...
Robby made sure I received a ride home and kept me updated on how my service was going. everything was done as requested and at the price quoted.
Robby made sure I received a ride home and kept me...
Robby made sure I received a ride home and kept me updated on how my service was going. everything was done as requested and at the price quoted.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, friendly people. I enjoy my experience...
Great service, friendly people. I enjoy my experience each time I visit to get my oil changed and other maintenance.
Great service, friendly people. I enjoy my experience...
Great service, friendly people. I enjoy my experience each time I visit to get my oil changed and other maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
