Reviews
The shop personnel were polite and well knowledgeable of
The shop personnel were polite and well knowledgeable of my Jeep and the problem that I had. They kept me aware of what was happening during my repair. Repairs were done on time according to their time line. During this process they kept my vehicle clean and without any damage.
The shop personnel were polite and well knowledgeable of
The shop personnel were polite and well knowledgeable of my Jeep and the problem that I had. They kept me aware of what was happening during my repair. Repairs were done on time according to their time line. During this process they kept my vehicle clean and without any damage.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I like their service department.
I like their service department. It's a good dealership when they can sell a car AND satisfactorily fix it!
I like their service department.
I like their service department. It's a good dealership when they can sell a car AND satisfactorily fix it!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I was excited at first on the “prompt” service.
I was excited at first on the “prompt” service. Only to find my engine light was now on which referenced something unchecked or damaged in my opinion. When I originally dropped my truck off, no engine light was visible but once returned to me, it appeared. When I inquired about why, the tech Jeff stated I’d have to pay $205 to find out why. Even though this light was not on when I dropped the vehicle off, it was only there to check on the batteries, oil change and tire rotation.
I was excited at first on the “prompt” service.
I was excited at first on the “prompt” service. Only to find my engine light was now on which referenced something unchecked or damaged in my opinion. When I originally dropped my truck off, no engine light was visible but once returned to me, it appeared. When I inquired about why, the tech Jeff stated I’d have to pay $205 to find out why. Even though this light was not on when I dropped the vehicle off, it was only there to check on the batteries, oil change and tire rotation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff in service was great.
Jeff in service was great. Really we t out of his way to help out.
Jeff in service was great.
Jeff in service was great. Really we t out of his way to help out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service department was awesome.
Service department was awesome. My car was towed in and was out the next day. Great customer service too!
Service department was awesome.
Service department was awesome. My car was towed in and was out the next day. Great customer service too!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Their service is prompt and staff are polite, helpful and
Their service is prompt and staff are polite, helpful and attentive. They answer questions, offering support and solutions.
Their service is prompt and staff are polite, helpful and
Their service is prompt and staff are polite, helpful and attentive. They answer questions, offering support and solutions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
thank you
Excellent personal quality service . from beginning to purchase . very impressed with the attention to detail . made the purchase an easy experience . thank you for the vehicle
thank you
Excellent personal quality service . from beginning to purchase . very impressed with the attention to detail . made the purchase an easy experience . thank you for the vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Outstanding
Great Service Advisors like Rashon make this dealership experience even better. Because of Rashon I bought an “experienced” Grand Cherokee knowing I would experience the same quality when service was required. Thanks for Advisors like Rashon and products like Jeep Grand Cherokee!
Outstanding
Great Service Advisors like Rashon make this dealership experience even better. Because of Rashon I bought an “experienced” Grand Cherokee knowing I would experience the same quality when service was required. Thanks for Advisors like Rashon and products like Jeep Grand Cherokee!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience with Issa
Issa at Southfield Jeep was very attentive to my needs regarding the Jeep Wrangler . He answered all questions and made the process quick and easy . Thank you so much !!
Great experience with Issa
Issa at Southfield Jeep was very attentive to my needs regarding the Jeep Wrangler . He answered all questions and made the process quick and easy . Thank you so much !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for helping me find My new jeep.
I needed a dependable new vehicle for work and they got me back to work today.we closed the deal in 1 day. The salesman was very helpful also thank you and God bless you.
Thank you for helping me find My new jeep.
I needed a dependable new vehicle for work and they got me back to work today.we closed the deal in 1 day. The salesman was very helpful also thank you and God bless you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase