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Hyundai of Evansville

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (441 reviews)
2018 consumer dealer award
View 2 awards
2018 consumer dealer award 2017 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (441 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hyundai of Evansville from DealerRater.

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I love my new Sante Fe and the help we got from Adam was

I love my new Sante Fe and the help we got from Adam was paramount in finding the right vehicle for the right price! I recommend all my friends and family to visit and ask for Adam!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Worst dealership, fast talkers, misled and a waste of

Worst dealership, fast talkers, misled and a waste of time. Horrible experience!!! Beware of these people..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Asked for a OTD quote.

Asked for a OTD quote. Jacked price up 2k plus 2k add one. Greedy rip off. Did not reply when asked why online price was lower.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to let us know about your experience. If you have specific questions on how we decide our pricing, call us at (812) 473-4400 to speak to our sales manager, John Hawkins.

Excellent car salesman(Jordan)!

Excellent car salesman(Jordan)! Not high pressured just pleasant. Good atmosphere, Good experience, will do business again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this great review! Jordan will be so happy to hear you enjoyed working with him. Come again soon!

Since last service they have installed a TV screen so you...

Since last service they have installed a TV screen so you can monitor check-in time, progress, & who’s responsible for car care. GREAT! Looking after customer! BONUS - having my car washed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for being a returning customer of Evansville Hyundai. We are so glad to hear you enjoyed our video monitoring feature. Just our way of ensuring transparency with your vehicle and the services we provide. Thank you again for choosing Evansville Hyundai and we look forward to continuing to provide you with this five-star level of service.

Definitely recommend the service dept. Friendly staff....

Definitely recommend the service dept. Friendly staff. Kept me informed. Thank you Russell. Comfortable waiting room. Also with a screen that shows where they are at with the service & when paperwork is being completed. Came in for my first free oil change. Also had them replace air cab filter. Not expensive at all for the filter. Realized when I left on the papers they had a check list. They checked everything all the way to my turn signals & tires etc. for my first free service. I was impressed thinking it would be just the oil change for no charge. And my complementary car wash was better than any car wash I've been to. My tires are shining. Definitely will be back. And this is my first Hyuandai I have owned. I'll definitely buy another in the future. Thank you service dept. And thank you Don Waters for selling me my Sonata. Great salesman! Carolyn Woodward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carolyn, thank you for your 5-star rating and this rave review! We appreciate hearing about your visit to your first free oil change for your Sonata. We're glad to hear that our services exceeded your expectations and love to hear your shout-outs for Russell and Don. We look forward to working with you in the future.

Great service

Highly recommend Derek at Evansville Hyundai! Great experience purchasing a vehicle through him. Very knowledgeable, honest, and friendly. Never rushed or pressured a sale, thanks Derek!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are glad Derek was able to take great care of you, and we look forward to working with you again soon!

This is not your typical car salesman...

In my 70 years, I have purchased a LOT of new and used vehicles. To say that I might be jaded toward car salesmen is perhaps an understatement. Many of these transactions have been frustrating, aggravating and a waste of my limited time. The salesmen have been ill-informed, pushy, rude, condescending and dishonest…at best. I drove from Farmington MO to Evansville Hyundai to purchase a low mileage like new 2015 Genesis Coupe with heightened apprehensions that this would be yet another exercise in futility and frustration. Much like heading to the dentist knowing that a root canal awaits you. However, my meeting with John Allen was a refreshing, productive and enjoyable change of pace. John was direct, candid, and professional the entire time. He answered my questions to the best of his ability and when he did not know the answer he did not attempt to mislead me with his “best guess”. Instead, he told me he didn’t know if the dealership had the maintenance records I had asked for and went to see if he could locate them. How refreshing and unexpected…to hear a truthful response from a car salesman. I began to realize…this is not your typical car salesman or car dealership. John was mindful of our time yet was anxious to address any questions or concerns that I had. He escorted me to the car and allowed me to inspect every area that I had on my checklist. He remained patient while I continued to inspect and at no time did he intervene to offer a laundry list of selling points. There was no sales pitch and he did what I appreciate best about an excellent salesman. He allowed the product to sell itself. When I was satisfied that this Genesis Coupe met my needs in every respect, we then began the negotiation process over price. That portion of a sale that is so often contentious…went surprisingly smooth. I made my case as to the value I perceived in the car and John made his case as to what flexibility there might be… and in a matter of minutes, we had come to a clear agreement. There was no argument… no gnashing of teeth, no cat and mouse antics. We had a sale. When it was over I think we both felt it was a win/win for both parties and that we left with mutual respect for each other. What I do know is that if I have the need for another Hyundai…I have no reservations about driving another 192 miles each way to purchase another car from John. This was the most enjoyable and satisfying vehicle purchase I have ever made. Bar none. Even my wife commented when we drove back to pick up the car that “John really seems to be a nice man. I like him…” I could not agree more… Kerry & Kathy Owen Farmington MO

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Excellent car buying experince

My car salesman, Brian Martin, was exceptional. He made the car buying experience pleasant. Brian was friendly and helpful without being pushy. He was, honestly, an exceptional car salesman. Brian did an excellent job of keeping in contact with me during the weeks that I was car shopping while never once making me feel pressured to purchase a vehicle. Before I drove the car off the lot, I discovered a scratch on the front fender. Brian quickly addressed the issue. The dealer fixed the scratch and provided a loaner while the job was being completed. Brian kept in contact with me while the scratch was being repaired and made sure the job was completed to my satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear Brian provided you with exceptional service while getting your new vehicle! We hope to be able to help you again in the future! Let us know when you're ready for your first service appointment!

What a great experience

Had a great experience would recommend Evansville Hyundai to all my friends and family. Kyle was very helpful and had answers to all my questions. Will definitely be a return buyer in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate you taking the time share your experience with us! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with Kyle. We value your business and look forward to seeing you on your next visit!