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Koch 33 Volkswagen

(1,245 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (610) 365-1195 (610) 365-1195
Used (610) 365-7149 (610) 365-7149
Service (610) 365-7214 (610) 365-7214

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koch 33 Volkswagen from DealerRater.

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Always love coming to Young for service on my Mazd

The only thing - I cannot seem to connect to your internet -- but other than that, love getting my car serviced here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

I came in for an oil change and tire rotation. My car was done in a reasonable amount of time however, I questioned whether or not my tires were rotated. There was no indication of a tire change being completed on the copy of my bill. I had an issue in the past for this very same reason on another vehicle. where a service was performed however, the bill did not indicate it was. I questioned the service department and he said he saw the car with the tires off and looking where the brake dust was he felt they were rotated.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Mazda CX- 5 Sport, Love the vehicle.

Stefano Napolitano's knowledge of the Mazda CX-5 was excellent. He presented himself very professional and my wife and I both appreciated his non-pressure approach to sales and felt very relaxed while speaking with Stefano. The dealership has a very pleasant atmosphere which is conducive to a pleasant buying/sales experience. The other representatives at Young Volkswagen, Mazda were also helpful and pleasant to work with. We would definitely recommend Young Volkswagen, Mazda and Stefano to other folks looking for a quality and knowledgeable sales person and dealership. We look forward to many quality years driving and enjoying our new 2013 Mazda CX-5 Sport.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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overall experience

Overall experience was very good except for a comment made by a gentleman who was showing me a specific detail re overflow of oil over the engine. When I asked him if he would check the amount of oil in car, he said "What am I going to use, my hand?" Not a response I would except from an employee at Young Mazda/Dodge. Other than that, fast, efficient service and everyone very friendly.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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8th purchase

We purchased 8 cars here and will continue i tne future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Passat Purchase

We had an outstanding car buying experience at Young VW. (We bought one 11 years ago at Young and this time was even better!) Andrew Nagy is the best car salesman I have ever encountered. He is highly professional, informative,and interested in serving all of the needs to the customer in a very timely manner. We appreciated the hour long tutorial on how to work all the bells and whistles on our new car at delivery! Congratulations to Andrew on job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks!

Thanks to the crew at Youngs Mazda for a great buying experience. You worked within my budget to get me the car I wanted. Special thanks to everyone staying late after hours to finalize the paperwork and get me into my new Mazda3 coupe. I'm already loving the mileage!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

I bought my car new from Young Mazda in 2004 and have never had it serviced anywhere else. They have always done a quality job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Quick repair

I discovered a screw in my tire. Young was able to squeeze me in that afternoon and fix the tire without a problem. This is not the dealership where I bought my car, and I usually take my car to that dealership for routine maintenance, but Young is closer to where I work, and is a great place for when I need small repairs done quickly, like lights and tires.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service

Service was performed as anticipated with no issues.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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