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Koch 33 Volkswagen

(1,245 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (610) 365-1195 (610) 365-1195
Used (610) 365-7149 (610) 365-7149
Service (610) 365-7214 (610) 365-7214

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koch 33 Volkswagen from DealerRater.

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Very nice oil change

Well done. On time and a nice car wash too. They could unfold the mirrors before I notice them on the road. Will come back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Buying new car

Sales were professional. Easy to work with. Knowledgeable. Received a fair price for my trade. Financing process was easy and fair. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Service staff

Youngs is a great dealership with a great service department and friendly staff willing to help!!! Thank you Youngs for great customer experience C.R. Stokes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service

Young the best !!!! Thanks again tony for all your help, you couldn't asked for a team to work on your car. Keep up the great work..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

My service was performed in a quick and thorough manner. They also saw that inspection had expired and probably saved me a citation. I will be back next time I need service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I found my loca VW dealer!

Because I bought my preowned car at a non-VW dealership, I was directed to Young VW, Mazda for service on a recall. From the moment I walked in the door of the Young service dept., I was greeted cordially and directed to the VW desk. The gentleman there called me by name, expecting my arrival to the appointment. The technician who would work on my car was there also. I was able to discuss the car and get immediate feedback from him. They told me it would be 1 1/2 hours to wait. They pointed out the customer lounge, and I went there to wait. Almost exactly 1 1/2 hours later the gentleman from the desk told me the car was ready. Because it was a recall, there was no charge, yet they washed my car before turning it back over to me! They also checked a couple of things and did not charge me. I was completely impressed and will return there in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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warranty work completed to my satisfaction

Service team provided excellent knowledge and service of problem and repaired issue in allotted time. Overall excellent service. Team was very flexible with scheduling, due to family emergency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

people you can trust

Even of I have to wait for a while, the sitting area is perfect. Always clean and service personnel are always attentive and courteous. They explain everything that's wrong with your car and they do a great job. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Service

I've taken my new Mazda to the dealer for oil changes, etc three times now and have been very happy with the experience... Professional, efficient staff and a clean place to wait.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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review

Everything was great, good people, good service,they work around your schedules. Should put in a dunkin donuts for the costumers and staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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