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Koch 33 Volkswagen

(1,245 reviews)
2017 consumer dealer award
View 3 awards
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (610) 365-1195 (610) 365-1195
Used (610) 365-7149 (610) 365-7149
Service (610) 365-7214 (610) 365-7214

Reviews

(1,245 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Koch 33 Volkswagen from DealerRater.

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Young experience...

Very happy with the sales and service team at Young's...! Truly a five star dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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This is my fourth time purchasing a Volkswagen through...

This is my fourth time purchasing a Volkswagen through this dealership. The reason we always return is their excellent customer service and their great selection of cars. We are always treated well by the sales and management staff. We always service our cars at the dealership their service is excellent and they stand behind all their work. We always recommend them to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service

Fantastic service and courteous employees. I would rate this dealership as the best that I have ever dealt with in the Lehigh Valley.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Routine Service

Excellent service and facilities. Waited over an hour for routine service, but I was fortunate that Young Mazda could squeeze me in last minute. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I only let Tony and his crew work on my EOS. I have...

I only let Tony and his crew work on my EOS. I have maintained all scheduled service and keep up to date on all appropriate maintenence recommended by the service team at Young VW. I trust their work and have never been let down! I only have to call and I immediately get an appointment for whenever is convenient to my schedule. The shuttle seervice is awesome! I frequently use this service also. Thanks so much for collecting such a great bunch of employees! Job well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Michael & Roseann McCloud

Our car died on us in the middle of the work week, we needed a way to work ASAP these guys worked their butts off to help us to get a new vehicle at an affordable rate. We have had a 99, 04 passat and I couldnt see us getting anything less than a VW so now with the help of our salesman John P and all the other guys that help us along the way we have a 2010 Jetta. I am so happy to have my car Thanks to all the hard working people at YOUNGS VW

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My overall experience was good. Stephano was the...

My overall experience was good. Stephano was the original sales person but was out the day I picked up my car. Roger assisted in his place and really spent the time to go over the car even though he did not make the sale. I was very impressed with him taking the time out to go over everything with me.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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For the last 15 years I have been dealing with...

For the last 15 years I have been dealing with Young's VW and must say the service is great and the sales people that I have delt with are spectacular. Keep up the good work. It is a pleasure doing business with you. My mother, my daughter, her husband and I all drive VW auto's and we love them. Love my cars, Jeanette Reyes-Pratt

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My Salesman, Bob, was courteous, informative and...

My Salesman, Bob, was courteous, informative and didn't make me feel pressured when looking for my vehicle. He made the whole process pain-free and prompt. I would definitely recommend Young to friends and family. Thanks Bob for doing an awesome job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service Dept.

Brad in Service was very courteous and professional. He attended to my needs for my Miata and assisted me greatly. I'd certainly go back to Young for service work, when needed (if) on my Miata and would consider Young when I eventually get a replacement Miata in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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