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Sandy Sansing CDJR of Foley

(95 reviews)

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(95 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Did not honor towing as part of my full warranty service,

Did not honor towing as part of my full warranty service, they have all information on my car, Jacob later stated they made a mistake, but I need to fix it, made this my problem to get reimbursed. First how is towing not covered in new car under warranty with super low miles, second if you make a mistake own it, making this the customers problem is not good advertising.

Did not honor towing as part of my full warranty service,

Did not honor towing as part of my full warranty service, they have all information on my car, Jacob later stated they made a mistake, but I need to fix it, made this my problem to get reimbursed. First how is towing not covered in new car under warranty with super low miles, second if you make a mistake own it, making this the customers problem is not good advertising.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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Great service guy and did the job in half the time.

Great service guy and did the job in half the time. Will recommend them to my friends and family for future business. Thanks

Great service guy and did the job in half the time.

Great service guy and did the job in half the time. Will recommend them to my friends and family for future business. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service at their oil change facility.

Great service at their oil change facility. Excellent customer service, Ernest and his crew were very proficient in their workmanship. Pleasant friendly and very knowledgeable. Gave detailed report on all work preformed will not hesitate to return for future service.

Great service at their oil change facility.

Great service at their oil change facility. Excellent customer service, Ernest and his crew were very proficient in their workmanship. Pleasant friendly and very knowledgeable. Gave detailed report on all work preformed will not hesitate to return for future service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service every time I go to this dealership,

Excellent service every time I go to this dealership, there’s no issues. Service Advisor do a great job contacting me in every step of my vehicles repair.

Excellent service every time I go to this dealership,

Excellent service every time I go to this dealership, there’s no issues. Service Advisor do a great job contacting me in every step of my vehicles repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Brought my jeep in for repair and was not fixed.

Brought my jeep in for repair and was not fixed. Plenty of excuses. $1100 dllrs later and not sure what to do.

Brought my jeep in for repair and was not fixed.

Brought my jeep in for repair and was not fixed. Plenty of excuses. $1100 dllrs later and not sure what to do.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Super Friendly.

Super Friendly. Carter Mannett is a rock star!!!! He single handedly made our buying experiene super positive.

Super Friendly.

Super Friendly. Carter Mannett is a rock star!!!! He single handedly made our buying experiene super positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Noel Tipler was great.

Noel Tipler was great. He spent a lot time with us explaining the features of the two vehicles we were considering. Completing all the paperwork went smoothly. We love the car. Thank you.

Noel Tipler was great.

Noel Tipler was great. He spent a lot time with us explaining the features of the two vehicles we were considering. Completing all the paperwork went smoothly. We love the car. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very great place, bought many cars from there.

Very great place, bought many cars from there. Steven very great guy, super nice and helpful.

Very great place, bought many cars from there.

Very great place, bought many cars from there. Steven very great guy, super nice and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi there! Thank you for sharing your positive experience with us and the 5-Star rating. So happy to hear that Steven was so helpful during your visit with us. Looking forward to welcoming you back in the future!

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Matt was great!

Matt was great! He got me a great deal on some repairs I need for my Audi & I was super glad I didn’t have to take it elsewhere after inspection!

Matt was great!

Matt was great! He got me a great deal on some repairs I need for my Audi & I was super glad I didn’t have to take it elsewhere after inspection!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello! We appreciate you taking time to leave your feedback. So happy Matt was able to assist you with your vehicle repairs. Thank you for sharing your positive experience with us.

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Carter was excellent helping us find our new jeep.

Carter was excellent helping us find our new jeep. He anticipated all of needs and made the process the best experience we have ever had at a dealership.

Carter was excellent helping us find our new jeep.

Carter was excellent helping us find our new jeep. He anticipated all of needs and made the process the best experience we have ever had at a dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We are pleased to know we have been able to meet and exceed your expectations with the purchase of your new Jeep! We are happy to pass along your comments to Carter. We look forward to assisting you in the future!

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