Reviews
Took my vehicle to be repaired under warranty.
Took my vehicle to be repaired under warranty. Service manager Advisor took exceptional care of me. They even provided me a loaner. While my vehicle was in the shop, I was provided with periodic daily updates on the status of my repairs. If you need any service on your Nissan, do not hesitate to see Israel at Nissan city of Springfield..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind review!! We truly appreciate your trust in our staff for all of your vehicles servicing needs and look forward to seeing you again in the future. Michael Ianelli General Manager 973-564-0132 Mikejr@iagny.com
Amazing dealer, fair priced servicing, and friendly
Amazing dealer, fair priced servicing, and friendly staff. Id personally highly recommend this location for anyone looking to purchase and service their nissan
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and appreciated our fair pricing. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Very knowledgeable staff, they replaced the transmission
Very knowledgeable staff, they replaced the transmission on my 370z and did an amazing job. Was worried because it was a big job but, it got done quickly and effectively!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that the transmission replacement on your 370Z went smoothly. We understand how important your car is to you, and we always strive to provide efficient and effective service. If you ever need anything else, don’t hesitate to reach out. Safe driving! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com
Went to Nissan city of Springfield to purchase my most
Went to Nissan city of Springfield to purchase my most recent car. I had the pleasure of dealing with Reno made my transaction easy and smooth highly recommend!! 10 out of 10!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nick Thank you for the 5 star review! I am so glad to hear of your positive experience. It was a pleasure assisting you in the car buying process. Congratulations and best of luck to you with your Rogue! Michael Ianelli General Manager mikejr@iagny.net 973-564-0132
It’s very hard to find somewhere to trust to service your
It’s very hard to find somewhere to trust to service your vehicle and this dealership is the best! Israel was attentive to what my needs were and educated me on exactly what needed to be done and why.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with us. Israel truly strives to provide attentive and informative service, and it’s great to know that he met your needs. Your trust means everything to us, and we look forward to serving you again in the future! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com
I had a 7AM appointment for a recall and tire rotation.
I had a 7AM appointment for a recall and tire rotation. Since I did not stay and wait several other vehicles were serviced before my care. I called twice to check on the status of my care and not until my second call did they tell me they were working on my car. At 1:30 I stopped by the service department and they told me the recall work was completed but my tire rotation had not yet been done. I took the car home without the rotation. What is the point of a 7AM appointment if you are not going to work on the car until 11;30 or 12PM. Very dissapointed in the service.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, and I’m truly sorry to hear about the delays you encountered during your visit. We aim to provide timely service, and it’s clear we fell short in your case. I appreciate your feedback, as it helps us identify areas for improvement. Please reach out to us directly so we can address your concerns and ensure your tire rotation is taken care of promptly. Your satisfaction is important to us, and we’d love the opportunity to make this right. Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com
Wonderful atmosphere!
Wonderful atmosphere! The service team is incredibly helpful. I will be servicing all of my Nissans here.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timmy Thank you for sharing your positive experience! Michael Ianelli General Manager mikejr@iagny.com 973-564-0132
Excellent experience!
Excellent experience! Very professional sales and service department! Highly recommend this dealership and service department.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the kind review! Michael Ianelli General Manager mikejr@iagny.com 973-564-0132
Perfect place to buy a car, great service department
Perfect place to buy a car, great service department after new ownership. Come see Mike Adam’s
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive review! We're thrilled to hear that you had a great experience with us and appreciate your kind words about our service department. We’re committed to providing excellent service, and it’s wonderful to know that our efforts are making a difference. If you need anything else or have any questions in the future, feel free to reach out. Enjoy your new car! Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com
They have the best service team I’ve been to.
They have the best service team I’ve been to. Everyone was very friendly and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your fantastic review! We’re so glad to hear that you had a great experience with our service team. Our staff takes pride in being friendly and professional, and your feedback means a lot to us. If you ever need assistance in the future, we’re here to help! We look forward to seeing you again soon. Michael Ianelli General Manager 973-564-0164 mikejr@iagny.com