Reviews
Kenneth was very knowledgeable and professional and
Kenneth was very knowledgeable and professional and transparent about the process. He was super helpful with getting me in the right car for me and my family.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderfully helpful, patient, and kind.
Wonderfully helpful, patient, and kind. Provide a no pressure experience, and wonderful deal on truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a great experience here.
I had a great experience here. Robby was very helpful, and went out of his way to answer or get answers to all of our questions. It was a straight forward, quick, and easy buying experience all around.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Advisor, Katie Kemmerer, and one of her service
Service Advisor, Katie Kemmerer, and one of her service techs, were extremely professional and helpful in researching an issue I was having with my Ram pickup. Thank you for the great service and the kindness you showed in resolving the issue!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Back in October 2024 I took my Dodge 3500 into Gresham
Back in October 2024 I took my Dodge 3500 into Gresham Dodge for service. Once work was completed someone took sit out for a “Test” drive and ran into a pole of some sort causing about $15,000 in damage. I must say they made some quick repairs so I could go deer hunting. I returned the vehicle 2 and 1/2 weeks later. At that time, they said they had no loaner to give me. I also left 2 messages requesting a call from management which never came. They had possession of my truck through part of October and all the way into March of 2024 (5 months) and offered no compensation for my loss of use. If you choose to use Gresham Dodge understand the customer is not number 1. As a side note the shop that did the repairs (Not Gresham Dodge) did an excellent job.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I had them do a dealer trade from another dealer.
I had them do a dealer trade from another dealer. Everything went smoothly as one would hope.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I was satisfied with the service 100%.
I was satisfied with the service 100%. This sales &leasing consultant Felaga’I Tuiaa’ana (JR) .. He really really help me with my dream truck, so thankful for Jr’s help..
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Clean and organized up to date facility with a welcoming
Clean and organized up to date facility with a welcoming and friendly staff that provided a positive buying experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jim had a friendly approach to the car buying process.
Jim had a friendly approach to the car buying process. He was very patient during our test drives. We enjoyed doing business with Jim and Gresham CDJR.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ben and his team went above and beyond to be honest and
Ben and his team went above and beyond to be honest and get me into a awesome car. I had been at Olympia Jeep the day before, and they were giving me false information trying to push a vehicle on me and keep me from going to your dealership. Ben was extremely transparent and made me feel comfortable and not like I was being taken advantage of like I felt at the Olympia Jeep dealership. I made a 3 1/2 drive to your dealership and will gladly do it again for service, parts or to buy another vehicle because of how this team treated me and wanted my business.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
