Reviews
It took less than 2 hours and possibly less than an hour,
It took less than 2 hours and possibly less than an hour, but I can’t recall. They definitely got me in and out. Myreon Shockley was personal and provided great service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brooke, Thank you so much for your kind words for Myreon and for leaving us this wonderful feedback! Michael Austin Owner Loyalty Manager 470-713-7468
Compared to several other Hyundai dealers I've been to,
Compared to several other Hyundai dealers I've been to, McDonough is definitely above average. Staff is friendly, facility is clean and modern, and in stock inventory is plentiful. Pricing is very competitive but best of all, they do not force you to buy dealer add-ons. Our salesperson Jamaal was accommodating and helpful. We ended up purchasing a new 2023 Santa Fe Calligraphy which is quite nice though I prefer my wife's Palisade. Our experience was not perfect, but overall much better than average.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi Andy: Thank you so much for choosing McDonough Hyundai! Please let us know if we can be of any more assistance! Michael Austin Owner Loyalty Manager 470-713-7468
My experience with Ricardo Calix far exceeds any
My experience with Ricardo Calix far exceeds any experience of outstanding customer service that I have ever experienced. Every single individual was extremely gracious to me. Even the other employees that walked past me spoke and was very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at McDonough Hyundai, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Ricardo and our team, and it was a pleasure having you at the dealership. We appreciate your review! Michael Austin Owner Loyalty Manager 470-713-7468
Friendly however stained my interior with oil .
Friendly however stained my interior with oil . I immediately called back and asked for my advisor to call me back for resolution however I never received a call
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Michael Austin Owner Loyalty Manager 470-713-7468
-3 hour wait time for a less than 15 part change.
-3 hour wait time for a less than 15 part change. -Never checked in with me to let me know service is taking longer than expected -was charged a deductible charge; that I later found out, I wasn’t supposed to be charged on a warranty item. - dealership manager refused to take my call; receptionist stated he was tired up with other customers
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Michael Austin Owner Loyalty Manager 470-713-7468 maustin@mcdonoughhyundai.com
It had a very large section of cars on the slot.
It had a very large section of cars on the slot.Our sales person was on time.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Synetha: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback! Michael Austin Owner Loyalty Manager 470-713-7468
Great job guys!
Great job guys! From beginning to end was a refreshing experience from other Hyundai service dealerships. Thanks and keep this up please.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
The service department was professional, friendly, quick,
The service department was professional, friendly, quick, and efficient. I will definitely return to this dealership when my car needs service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nichelle, thank you! We take our reviews seriously and are delighted to hear about your visit. At McDonough Hyundai we are always striving to do better than your last visit. We hope you have a great day!
McDonough Hyundai treated us very well.
McDonough Hyundai treated us very well. They were respectful and saw to all my needs while helping get me the car of my dreams with little very hassle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Tony was great and helped make the experience great for
Tony was great and helped make the experience great for me and worked it out.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's fantastic to hear that Tony provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing McDonough Hyundai! Michael Austin Owner Loyalty Manager 470-713-7468