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Crown Toyota

(1,725 reviews)
2014 state dealer award
View 5 awards
2014 state dealer award 2014 state dealer award
2025 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,725 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crown Toyota from DealerRater.

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Jeff Wade helped us he explained everything in detail

Jeff Wade helped us he explained everything in detail very satisfied definitely coming back. Thanks for the service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and thoughtful review! We are delighted that Jeff and our team provided you with top-notch service and we look forward to assisting you next time. -- Crown Toyota Team

The service was good today , A little slower in wait

The service was good today , A little slower in wait time compared to my last visit 2 hours today and 45 minutes last time , overall a great place to come and wait lots of amenities are here

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Crown Toyota team. We appreciate your patience during your visit and hope to see you back again down the road!

Im writting this review with regards to both Gabriel, my

Im writting this review with regards to both Gabriel, my salesman, and Vitaliy, my finance rep. I reserved a rav4 a little over a month ago with Gabriel. Through the process, Gabriel was helpful in updating me on the status. The car took a little longer than anticipated due to the crazy weather weve had, but who can control that. Today i finally got the text that my baby was here. Gabriel even took a quick video of the car for me to see it before i came in. Gabriel was super helpful with getting me the best deal on my trade in. Im not much of a talker so i appreciated that he was straight to the point. I was then helped by Vitaliy who was super helpful in explaining everything, my different options but was never pushy. He was an absolute pleasure to work with. Ive purchased vehicles before and this was by far one of the easiest, most straight forward, chillest experiences ive ever had

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for highlighting the service you received from both Gabriel and Vitaliy. It is great to see that our team is going above and beyond to wow our valued guests like you. Thank you for supporting Crown Toyota and we will see you next time. Congratulations on your new car!

The staff is easy to talk with and it is a comfortable

The staff is easy to talk with and it is a comfortable place to wait!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Crown Toyota team. Drive safely, and we hope to see you back again down the road!

Jesse is the best 👍 I've had my car serviced here for

Jesse is the best 👍 I've had my car serviced here for years, but he's the best I've ever had! Friendly and patient, for the first time got a clear picture of what my car is now and what needs attention, what needs to be replaced, why and when (I don't know anything about cars, it's not easy).

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review, Vivi! We are so glad to hear that Jesse delivered such a successful service experience. Drive safely, and we hope to see you back again at Crown Toyota!

This is probably one of the nicer Toyotas I’ve been to.

This is probably one of the nicer Toyotas I’ve been to. My service writer Ali was excellent. Super helpful, informative and most importantly, NOT PUSHY. Looks like I found my new home dealership for oil changes and other services. Thank you, Ali!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the review! We want the most for our guests, and it means a lot to hear that this was reflected in your time working with Ali. We will be sure to pass on the kind feedback. Safe travels, and we hope to see you back again at Crown Toyota!

We have used Crown Toyota for 3 cars over 20 years and

We have used Crown Toyota for 3 cars over 20 years and have been pleased with sales and service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Consumer response

John Elway's Crown Toyota 5 out of 5 Stars Feb 23, 2023 PB We have used Crown Toyota for 3 cars over 20 years and have been pleased with sales and service.

Dealer response

Thank you for your long time business! It means so much to hear that you've been able to count on our Crown Toyota team for over 20 years. Have a wonderful weekend!

Jeff was awesome !

Jeff was awesome !! Thank you for your help and faster service. I’m very happy

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

It's great to hear this feedback! Thank you for giving Jeff a shoutout. See you next time you need our help here at Crown Toyota.

Jeff always explains everything to me in full.

Jeff always explains everything to me in full. I am happy with the service I receive.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for the review, Clark! We appreciate the kind words about Jeff and hope to see you again at Crown Toyota!

Service was great and my car was in and out I’m about an

Service was great and my car was in and out I’m about an hour and a half. Noemi was great explained everything from beginning to end!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Crown Toyota, and for your business. We are thankful to have you as a customer.