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Vision Hyundai Canandaigua

(1,117 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–7:00pm
Thursday 9:00am–6:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2017 consumer dealer award
View 1 awards
2017 consumer dealer award
New (585) 577-6089 (585) 577-6089
Used (585) 577-6088 (585) 577-6088
Service (585) 577-6086 (585) 577-6086

Reviews

(1,117 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Hyundai Canandaigua from DealerRater.

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It took an hour for an inspection, with an appointment.

It took an hour for an inspection, with an appointment. Isn’t that a little long?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Please remove my email from this mailing list.

Please remove my email from this mailing list. I no longer own a Hyundai and am no longer married to Sandra Smith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I stoped in without an appointment for an oil change.

I stoped in without an appointment for an oil change. Service department got me as soon as possible. But, I wasn’t aware of the price went up from 20.00 to 60.00. And the 60 if you don’t have a coupon . With coupon, it cheaper. I think vision should have kept it at the 20.00 mark.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great customer service and they always go above and

Great customer service and they always go above and beyond. Definitely will recommend to a friend and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always professional and efficient!

Always professional and efficient! Staff is upfront about the cost of service and explains the options. Wait time is reasonable. They are my go to dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service without any problems.

Excellent service without any problems. Very easy and friendly to work with. I will continue to use it for my vehicle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Always have a good experience.

Always have a good experience. Kind and courteous people throughout the dealership I will continue to go there for service and recommend to others

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful Experience.

Wonderful Experience. Britton was very informative and helpful. Loving my new car! Thanks Britton & Team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was LIED to and my WIFE was LIED to !

I was LIED to and my WIFE was LIED to ! We have owned atleast one Hyundai for 20 years ! Right now we have 2 Hyundais. We are NOT happy with this situation ! If I was the general manager of Vision Hyundai in Canandaigua I would fire the employee that lied to us ! It’s not a good look for the store !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was very satisfactory once they found my

Service was very satisfactory once they found my insurance for the covered services. Service tech was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.