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Vision Hyundai Henrietta

(1,346 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award
New (585) 565-4323 (585) 565-4323
Used (585) 565-4340 (585) 565-4340
Service (585) 565-4343 (585) 565-4343

Reviews

(1,346 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vision Hyundai Henrietta from DealerRater.

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I love Vision Hyundai. They are very friendly and...

I love Vision Hyundai. They are very friendly and straight forward. I would definitely recommend Vision to a friend. My sales person Mark Peterson was fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

awful experience. had an out of state co-sign, took 2...

awful experience. had an out of state co-sign, took 2 weeks for paperwork just to get there. problems with a notary refusing to sign off on paperwork, because everything was too messy or unorganized. the “salesman” who i worked with, gave me the wrong business card the FIRST DAY which got the ball rolling on missed phone calls, straight up ignoring phone calls, and just an overall xxxxty attitude. my mother actually came with me to look at said car, and this xxxxxx wouldn’t even give her the time of day. said not one word to her, and actively ignored her questions. why would i want to buy a car from someone who can’t be bothered to respect my mother, even the slightest? the salesmen i guess has no problem working with men to close a deal, just don’t be a woman or else you’re getting zero respect. honestly there’s so much more bad that happened, it’s just that the sale finally ended about 2 weeks before writing this review, a month after i first walked through their doors and i never want to think about this place again. TL;DR just don’t go here. whatever you do, don’t go here. literally anywhere else would be a better option than here

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My purchase experience with Darryl was amazing! I traded...

My purchase experience with Darryl was amazing! I traded in a ‘18 Jeep Renegade for a ‘21 Hyundai Elantra earlier this week. He was very helpful, honest with me, kept me informed throughout the whole process. He hooked up my Bluetooth, blue link, apple car play, I feel like he went above and beyond for me. He made the process of purchasing a brand new car so easy, I’ll only purchase any future vehicles from him. I have two friends looking for new vehicles and I’ve given them Darryl’s contact cause they will get treated well and taken care of. Thanks Darryl for your kindness and not making the process of trading/buying new vehicle scary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The servicing was of my vehicle was excellent. The team...

The servicing was of my vehicle was excellent. The team understood the vehicle problem and was able to quickly take care of it in a professional manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my third sonata purchased from this dealership....

This is my third sonata purchased from this dealership. As usual, the service was excellent. I am always very pleased with the service experience I received.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I have been here many times and I love the technicians...

I have been here many times and I love the technicians and advisors. Greg always makes me happy I’m so many ways. Cameron and Matt’s last name is vision, I agree

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My experience with Cam and the Service Team was...

My experience with Cam and the Service Team was exceptionally good, from start to finish! They're a great team. It was the Sales Team that gives me issues. I keep getting emails, postcards, letters, and calls from them trying to get me to trade in my Elantra. I've asked to be taken off the "Sales" pitch list several times. While my car was in for service, within 20 minutes, I received 2 approaches to me asking me if I was ready to trade in my car. I have no intention of trading it in. I'm planning to drive it till it dies. Your Service Dept takes such good care of it, that it runs like a brand new car, so I plan on having it a very long time, thanks to their great work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are Awesome!!! Always able to make an appointment...

They are Awesome!!! Always able to make an appointment that is convenient for me. Kind and friendly. Take you in on time and don’t have to wait to long.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My experience with my car service was amazing. My vehicle...

My experience with my car service was amazing. My vehicle consultant was helpful, patient, and willing to allow my family and I choose the car that best suited us. Our service was greatly appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Are you sure Cameron's last name is not "Vision"? His...

Are you sure Cameron's last name is not "Vision"? His customer service is second to none. Not only is he welcoming but also gets the job done. From setting an appointment to getting the customer in and out quickly, he certainly works his magic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.