Reviews
My wife arranged for the car to be tere at 10AM.
My wife arranged for the car to be tere at 10AM. Since we live 50+ miles away, I need to leave before 9AM. The trip over was good and I arrived before 10 only to find, I was not expected and would have to wait until 1PM before the car could be serviced. The service went well.
My wife arranged for the car to be tere at 10AM.
My wife arranged for the car to be tere at 10AM. Since we live 50+ miles away, I need to leave before 9AM. The trip over was good and I arrived before 10 only to find, I was not expected and would have to wait until 1PM before the car could be serviced. The service went well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialNYCK@visionauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.
They were all kind and patient with me and very helpful
They were all kind and patient with me and very helpful and they answered all my questions And gave me a great deal on my trade in
They were all kind and patient with me and very helpful
They were all kind and patient with me and very helpful and they answered all my questions And gave me a great deal on my trade in
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
Nick in the Service Department is great!
Nick in the Service Department is great! Always professional and friendly! Always greets you with a smile!
Nick in the Service Department is great!
Nick in the Service Department is great! Always professional and friendly! Always greets you with a smile!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!
I was informed the engine had to be replaced.
I was informed the engine had to be replaced. Th e request was approved and the engine was replaced in a very short time. Excellent service and very helpful employees!
I was informed the engine had to be replaced.
I was informed the engine had to be replaced. Th e request was approved and the engine was replaced in a very short time. Excellent service and very helpful employees!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
Brought my vehicle in for new tires, alignment & oil
Brought my vehicle in for new tires, alignment & oil change & wipers! Were very clear with quotes & emailed everything to me! Best mechanic around Kenny Smith! Very good at communicating everything!
Brought my vehicle in for new tires, alignment & oil
Brought my vehicle in for new tires, alignment & oil change & wipers! Were very clear with quotes & emailed everything to me! Best mechanic around Kenny Smith! Very good at communicating everything!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.
Excellent service.
Excellent service. Everyone was super helpful. All of my questions were answered and I was in and out quickly!
Excellent service.
Excellent service. Everyone was super helpful. All of my questions were answered and I was in and out quickly!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Was quoted one price then told me it was mandatory to
Was quoted one price then told me it was mandatory to have a service plan on top of this. Which ended up being an extra 2 years and 50% more than quoted. Will never visit this Kia dealership again and I will not refer another person. I have sent 3 people there in past yrs. 2 with purchases. Looked like they tried to get me cause I came in alone and being a woman.
Was quoted one price then told me it was mandatory to
Was quoted one price then told me it was mandatory to have a service plan on top of this. Which ended up being an extra 2 years and 50% more than quoted. Will never visit this Kia dealership again and I will not refer another person. I have sent 3 people there in past yrs. 2 with purchases. Looked like they tried to get me cause I came in alone and being a woman.
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention, Machelle. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.
Work was done in a timely manor, quicker than the time I
Work was done in a timely manor, quicker than the time I was told it would take. Thank You for you caring about others time.
Work was done in a timely manor, quicker than the time I
Work was done in a timely manor, quicker than the time I was told it would take. Thank You for you caring about others time.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Kind, helpful and professional employees.
Kind, helpful and professional employees. Kelly, at the service desk, very nice to assist me, offering to answer my questions, and learn with me what we both were unsure of. Service completed very quickly.
Kind, helpful and professional employees.
Kind, helpful and professional employees. Kelly, at the service desk, very nice to assist me, offering to answer my questions, and learn with me what we both were unsure of. Service completed very quickly.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!
My Kia sportage was repaired quickly and was left very
My Kia sportage was repaired quickly and was left very clean great service and professionally done
My Kia sportage was repaired quickly and was left very
My Kia sportage was repaired quickly and was left very clean great service and professionally done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!