Envision Ford of Oxnard

I’m very sorry to hear about your experience. If you were promised a discount over the phone, it should have been honored when you arrived — no exceptions. I completely understand your disappointment, and this is not the level of transparency we strive to provide. I will be reviewing what happened with my team to ensure all verbal commitments are followed through on and communicated clearly. Please reach out to me directly so I can go over the details with you and work on making this right.

I’m glad to hear Alex made your early morning service visit smooth and stress-free, from quick intake paperwork to keeping you updated throughout. Communication and efficiency make all the difference, and I’ll be sure to share your kind words with him. Thank you for trusting us with your vehicle!

I’m glad to hear Ricky and the rest of the team made you feel welcome and delivered professional, efficient service. It means a lot to know you always feel comfortable here and enjoy the atmosphere at our dealership. Thank you for your continued trust and for sharing your kind words!

I’m glad to hear your service was prompt and speedy, and that Richard was so helpful throughout the process. I’ll be sure to pass along your appreciation to him — he’ll be happy to know his efforts made a positive impact. Thank you for trusting us with your vehicle!

I’m glad to hear our team did a great job with your oil change and brake service. At the same time, I understand your concern about pricing. We work hard to provide high-quality service using factory-trained technicians and genuine parts, and I’ll make sure your feedback is shared so we can continue to find ways to deliver value. Thank you for trusting us with your vehicle, and we look forward to serving you again.

I’m glad to hear our staff made you feel welcome and that your vehicle was returned in a timely manner. Friendly service and efficiency are exactly what we aim for, and it’s wonderful to know we met your expectations. Thank you for your recommendation and for trusting us with your vehicle!

I’m glad to hear our team worked together to help you get exactly what you wanted to take home. Teamwork and customer focus are what we strive for every day, and it’s great to know you had a positive experience. Thank you for choosing us!

I’m glad to hear our team was able to accommodate you early, provide an Uber for your convenience, and even have your F-150 ready ahead of schedule. It’s great to know Daniel went the extra mile to walk you through resetting the infotainment system as well. That’s exactly the level of service we want for every customer. Thank you for trusting us with your recalls — we look forward to helping you again!

I’m glad to hear your service visit was quick, comfortable, and that you enjoyed the lounge and its amenities while you waited. It’s also great to know our service writer made the experience friendly and welcoming. Thank you for trusting us with your vehicle — we look forward to seeing you again!