Reviews
We had Pedro, super helpful, communicative throughout the
We had Pedro, super helpful, communicative throughout the entire process. Very reassuring and listened to all our concerns and needs. Kind soul
We had Pedro, super helpful, communicative throughout the
We had Pedro, super helpful, communicative throughout the entire process. Very reassuring and listened to all our concerns and needs. Kind soul
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that Pedro provided you with such great support during your experience at Honda of Reseda. We appreciate your kind words about his helpfulness and communication. We look forward to seeing you again soon! Sincerely, The Honda of Reseda Team
Very nice and helpful Eddie made me feel good about
Very nice and helpful Eddie made me feel good about buying car I am happy with outcome great service
Very nice and helpful Eddie made me feel good about
Very nice and helpful Eddie made me feel good about buying car I am happy with outcome great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review, Daniel! We're pleased to hear that Eddie made your car-buying experience enjoyable and that you're happy with the outcome. At Honda of Reseda, our team strives to provide great service, and your feedback means a lot to us. We look forward to seeing you again! Sincerely, The Honda of Reseda Team
Melisa was amazing with helping purchase the exact car I
Melisa was amazing with helping purchase the exact car I wanted! Thank you to the Honda team ❤️
Melisa was amazing with helping purchase the exact car I
Melisa was amazing with helping purchase the exact car I wanted! Thank you to the Honda team ❤️
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback, Raven! We’re thrilled to hear that you found the perfect car with the help of our team, including Melisa. Your satisfaction is our top priority at Honda of Reseda. We look forward to seeing you again soon! Sincerely, The Honda of Reseda Team
Came in for service.
Came in for service. The staff was very helpful and friendly. Especially Keith, he was very kind to me.
Came in for service.
Came in for service. The staff was very helpful and friendly. Especially Keith, he was very kind to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're delighted to hear that you had a great experience at Honda of Reseda and that our staff, especially Keith, was helpful and friendly. We appreciate you taking the time to share your thoughts and look forward to welcoming you back for your next service! Sincerely, The Honda of Reseda Team
Very Kind Dealer ship!
Very Kind Dealer ship!!! Good service and great deals!! Great place would recommend again yea
Very Kind Dealer ship!
Very Kind Dealer ship!!! Good service and great deals!! Great place would recommend again yea
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We're glad to hear that you had a kind and positive experience at Honda of Reseda. Your recommendation means a lot to us, and we look forward to serving you again in the future! Sincerely, The Honda of Reseda Team
I had a great experience working with Federico at Honda.
I had a great experience working with Federico at Honda. He was patient, knowledgeable, and made the whole process of buying a car stress-free. He answered all of my questions, explained everything clearly, and never made me feel pressured. Federico truly went above and beyond to make sure I was comfortable with my decision. I highly recommend asking for him if you’re looking for a new car—you’ll be in good hands!!! Thank you thank you thank you!!! 1 million stars !!
I had a great experience working with Federico at Honda.
I had a great experience working with Federico at Honda. He was patient, knowledgeable, and made the whole process of buying a car stress-free. He answered all of my questions, explained everything clearly, and never made me feel pressured. Federico truly went above and beyond to make sure I was comfortable with my decision. I highly recommend asking for him if you’re looking for a new car—you’ll be in good hands!!! Thank you thank you thank you!!! 1 million stars !!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Eleanor, thank you so much for your wonderful review! We're thrilled to hear about your great experience with Federico at Honda of Reseda. It's fantastic to know that his patience and knowledge made your car buying process stress-free. We truly appreciate your recommendation and look forward to welcoming you back in the future. Enjoy your new car! Sincerely, The Honda of Reseda Team
Came in for service today.
Came in for service today. I was helped by Donnie and Keith. They were very friendly and knowledgeable.
Came in for service today.
Came in for service today. I was helped by Donnie and Keith. They were very friendly and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We're glad to hear you had a positive experience with Donnie and Keith during your service visit at Honda of Reseda. Our team takes pride in being friendly and knowledgeable. We look forward to seeing you again! Sincerely, The Honda of Reseda Team
Today I was helped by two vary great employees at honda.
Today I was helped by two vary great employees at honda. Their names are Donny and Keith. They both did an exceptional job at helping me today.
Today I was helped by two vary great employees at honda.
Today I was helped by two vary great employees at honda. Their names are Donny and Keith. They both did an exceptional job at helping me today.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Kaleb! It's great to know that Donny and Keith provided you with exceptional service at Honda of Reseda. We appreciate you taking the time to share your positive experience. We look forward to seeing you again soon! Sincerely, The Honda of Reseda Team
Dennis Parada was nice to talk to and work with.
Dennis Parada was nice to talk to and work with. Though he understandably was being a sales person, he was interested in answering my questions. If it was just him I dealt with and nothing else, I'd leave a 5/5 review. There were a few minor things there that knocked my review down to 4/5 but those were mostly due to personal preferences (such as the music being played).
Dennis Parada was nice to talk to and work with.
Dennis Parada was nice to talk to and work with. Though he understandably was being a sales person, he was interested in answering my questions. If it was just him I dealt with and nothing else, I'd leave a 5/5 review. There were a few minor things there that knocked my review down to 4/5 but those were mostly due to personal preferences (such as the music being played).
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your feedback! We're glad to hear that you enjoyed working with Dennis at Honda of Reseda and found him helpful in answering your questions. We understand that personal preferences can impact your experience. We appreciate you sharing your thoughts, and we hope to see you again for your next visit! If there's anything further we can assist you with, please feel free to reach out. Sincerely, The Honda of Reseda Team
We bought a CR-V last Saturday for our son.
We bought a CR-V last Saturday for our son. Instead of being a celebration, the experience ended up being a 7-hour nightmare. First, they waned to charge $750 to transport the vehicle from another location. After some haggling, they took that out. Then they did not deduct the trade-in value (even though it was $2,000) from the price (even though the tax difference was $195). Then, they waited until all papers were signed before calling the other dealership in INDIO (!) to release the vehicle. On top of that, the vehicle was DRIVEN from INDIO, and had 174 miles on the odometer. All this while they gave the impression that it would arrive on a flatbed. So, we had to return THE NEXT DAY to take delivery. It had a scuff mark on the rear right fender, some minor scratches on the left front bumper, the interior was covered with fine sand (probably driven with the windows rolled down), the engine bay was full of dust and mud, the luggage rack on the top had dust and mud, the sun roof opening was dirty. In short, it was disgusting. It was supposed to be a NEW vehicle, not a used one. Not buying from there any more; also advising my friends to avoid Honda of Reseda!
We bought a CR-V last Saturday for our son.
We bought a CR-V last Saturday for our son. Instead of being a celebration, the experience ended up being a 7-hour nightmare. First, they waned to charge $750 to transport the vehicle from another location. After some haggling, they took that out. Then they did not deduct the trade-in value (even though it was $2,000) from the price (even though the tax difference was $195). Then, they waited until all papers were signed before calling the other dealership in INDIO (!) to release the vehicle. On top of that, the vehicle was DRIVEN from INDIO, and had 174 miles on the odometer. All this while they gave the impression that it would arrive on a flatbed. So, we had to return THE NEXT DAY to take delivery. It had a scuff mark on the rear right fender, some minor scratches on the left front bumper, the interior was covered with fine sand (probably driven with the windows rolled down), the engine bay was full of dust and mud, the luggage rack on the top had dust and mud, the sun roof opening was dirty. In short, it was disgusting. It was supposed to be a NEW vehicle, not a used one. Not buying from there any more; also advising my friends to avoid Honda of Reseda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. I understand how disappointing it must have been to face unexpected fees, delays, and the vehicle arriving in less-than-new condition, especially when buying a car for your son. At Honda of Reseda, we aim to make vehicle delivery smooth and transparent, and your feedback helps us see how these issues affected your experience. If you'd like to talk more about your visit, please feel free to contact me directly. Your trust matters to us. Mike Patel | General Manager | mpatel@hondaofreseda.com | 818-514-3670
The only way it can - should - be righted is by taking back this vehicle, and providing a BRAND NEW, UNUSED vehicle with exactly same specs.