Reviews
I feel confident that my car is being maintained to the
I feel confident that my car is being maintained to the best of its ability.
I feel confident that my car is being maintained to the
I feel confident that my car is being maintained to the best of its ability.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback! We're happy to hear you feel confident about the maintenance of your car at Safford Mazda Alexandria. Our team is dedicated to providing the best service possible. We look forward to seeing you again for your future maintenance needs. Sincerely, The Team at Safford Brown Mazda Alexandria
Scott was a fantastic person to work with.
Scott was a fantastic person to work with. He answered all of my questions and was able to give me a realistic timeline on how long the service would take
Scott was a fantastic person to work with.
Scott was a fantastic person to work with. He answered all of my questions and was able to give me a realistic timeline on how long the service would take
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re happy to hear you had a fantastic experience with Scott at Safford Mazda Alexandria. Our team strives to provide clear communication and realistic timelines for our services. We look forward to seeing you again. Sincerely, The Team at Safford Brown Mazda Alexandria
The service was prompt and correct.
The service was prompt and correct. My service advisor was clear about what service was needed.
The service was prompt and correct.
The service was prompt and correct. My service advisor was clear about what service was needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Quick with updates and notifications.
Quick with updates and notifications. Very personal and clear with cost and great quality videos of issues. No tricks or hidden fees. Feel very safe and comfortable returning back to continue maintenance for my vehicle
Quick with updates and notifications.
Quick with updates and notifications. Very personal and clear with cost and great quality videos of issues. No tricks or hidden fees. Feel very safe and comfortable returning back to continue maintenance for my vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Safford Mazda Alexandria to be a positive one. Please don't hesitate to reach out if you need anything else.
I recently went in to service my vehicle for the very
I recently went in to service my vehicle for the very first time and was expecting everything that comes with the servicing of a vehicle (oil change, tire rotation, topping off of all fluids, etc.). I mark all of my tires to make sure they are rotating the tires and long story short they didn’t rotate the tires. Makes you wonder what else they didn’t do.
I recently went in to service my vehicle for the very
I recently went in to service my vehicle for the very first time and was expecting everything that comes with the servicing of a vehicle (oil change, tire rotation, topping off of all fluids, etc.). I mark all of my tires to make sure they are rotating the tires and long story short they didn’t rotate the tires. Makes you wonder what else they didn’t do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing work by Toriano’s team, Jayno, Travis, Deborah
Amazing work by Toriano’s team, Jayno, Travis, Deborah and Arianna from finance for their professionalism and dedication to provide a high level of costumer service. We are grateful for their dedication to provide a great experience during this process and to make this happen for us. We are happy with our new purchase our new Mazda CX-5. Thank you
Amazing work by Toriano’s team, Jayno, Travis, Deborah
Amazing work by Toriano’s team, Jayno, Travis, Deborah and Arianna from finance for their professionalism and dedication to provide a high level of costumer service. We are grateful for their dedication to provide a great experience during this process and to make this happen for us. We are happy with our new purchase our new Mazda CX-5. Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Safford Mazda Alexandria!
Excellent service.
Excellent service. Kept me informed. He really cares! He is always very pleasant and up beat.
Excellent service.
Excellent service. Kept me informed. He really cares! He is always very pleasant and up beat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing about your experience with Safford Mazda Alexandria. We appreciate your business and hope to see you again soon!
The information provided online, the accuracy of their
The information provided online, the accuracy of their inventory and helpfulness of the staff members were all great.
The information provided online, the accuracy of their
The information provided online, the accuracy of their inventory and helpfulness of the staff members were all great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Safford Mazda Alexandria!
Demetrius was very caring and told me step by step the
Demetrius was very caring and told me step by step the process of my repair.
Demetrius was very caring and told me step by step the
Demetrius was very caring and told me step by step the process of my repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Top to bottom, this is a wonderful dealership to belong
Top to bottom, this is a wonderful dealership to belong it. I have had excellent customer care from the service department and now the sales department when I traded in my original Mazda for a newer model. They treat you like family at every level/facet! Thank you ,Deborah! We love the new Mazda!
Top to bottom, this is a wonderful dealership to belong
Top to bottom, this is a wonderful dealership to belong it. I have had excellent customer care from the service department and now the sales department when I traded in my original Mazda for a newer model. They treat you like family at every level/facet! Thank you ,Deborah! We love the new Mazda!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!