Reviews
Everyone was very pleasant as always did the job made
Everyone was very pleasant as always did the job made sure I had a car to drive and I will be back.
Everyone was very pleasant as always did the job made
Everyone was very pleasant as always did the job made sure I had a car to drive and I will be back.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kia of Alliance is always my go to dealership.
Kia of Alliance is always my go to dealership. They are so friendly and quick with service!
Kia of Alliance is always my go to dealership.
Kia of Alliance is always my go to dealership. They are so friendly and quick with service!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Josh was a pleasure to work with.
Josh was a pleasure to work with. This is my 3rd car buying from him. He treats you like family ! Highly recommend!
Josh was a pleasure to work with.
Josh was a pleasure to work with. This is my 3rd car buying from him. He treats you like family ! Highly recommend!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I expected more when picking ip the car.
I expected more when picking ip the car. Not a whole lot of interaction. They gave me keys and didn’t come out to the car to see if we had questions.
I expected more when picking ip the car.
I expected more when picking ip the car. Not a whole lot of interaction. They gave me keys and didn’t come out to the car to see if we had questions.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Hi, we regret to hear that you are displeased with your recent experience with us. Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Staff are always helpful, happy, and kind.
Staff are always helpful, happy, and kind. Service is always thorough and time efficient. They let you know what your car will need at the next service.. And gotta love when they wash it for ya! ?
Staff are always helpful, happy, and kind.
Staff are always helpful, happy, and kind. Service is always thorough and time efficient. They let you know what your car will need at the next service.. And gotta love when they wash it for ya! ?
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! Please come see us again! Have a wonderful day!!
Xander provided a great car buying experience.
Xander provided a great car buying experience.He went over the vehicle with us to ensure there was no physicsl damage and took the time to go over the features and set up my wife's phone connection. He then showed us around the dealership including parts countrr and where to go for service. It was a great experience overall and I would recommend this dealership to a friend for sure.
Xander provided a great car buying experience.
Xander provided a great car buying experience.He went over the vehicle with us to ensure there was no physicsl damage and took the time to go over the features and set up my wife's phone connection. He then showed us around the dealership including parts countrr and where to go for service. It was a great experience overall and I would recommend this dealership to a friend for sure.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi James! Thank you so much for the great review! So happy to hear you had a great visit with us! We appreciate you! Thank you!
I love the friendly service provided by Ken Ganley Kia in
I love the friendly service provided by Ken Ganley Kia in Alliance, OH. They care about their customer's service experience and do everything to please their customer's comfort and waiting time while at the dealership. All questions were answered in a courteous and professional manner.
I love the friendly service provided by Ken Ganley Kia in
I love the friendly service provided by Ken Ganley Kia in Alliance, OH. They care about their customer's service experience and do everything to please their customer's comfort and waiting time while at the dealership. All questions were answered in a courteous and professional manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Tyler Moore was awesome and so personable and helpful!
Tyler Moore was awesome and so personable and helpful! Thank you Tyler and Ken Ganley of Alliance!
Tyler Moore was awesome and so personable and helpful!
Tyler Moore was awesome and so personable and helpful! Thank you Tyler and Ken Ganley of Alliance!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your praise and kind comments about our team. We hope to see you soon!
Didn?
Didn?t get $2000 above any book as told by sales person over the phone. Car was delivered dirty service department technician are not knowledgeable on new models
Didn?
Didn?t get $2000 above any book as told by sales person over the phone. Car was delivered dirty service department technician are not knowledgeable on new models
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- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We're sorry to hear about your experience. We aim for clear communication and top-quality service, and it’s clear we missed the mark. Your feedback is important, and we’d appreciate the chance to speak with you directly to help make things right.
Everyone is so friendly and helpful!
Everyone is so friendly and helpful! Xander was absolutely fantastic and made sure I was well taken care of and completely happy with my purchase.
Everyone is so friendly and helpful!
Everyone is so friendly and helpful! Xander was absolutely fantastic and made sure I was well taken care of and completely happy with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the 5 star review! We appreciate you and hope you love your new car!! Have a splendid day!