Skip to main content

Diehl Honda of Massillon

(1,255 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2016 consumer dealer award
New (877) 227-9681 (877) 227-9681
Used (833) 241-1570 (833) 241-1570
Service (833) 392-4683 (833) 392-4683

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Diehl Honda of Massillon from DealerRater.

Want to share your experience with this dealership?

Write a review

Second car I’ve bought from Duane Very professional on

Second car I’ve bought from Duane Very professional on both new car transactions made

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A pleasure to do business with.

A pleasure to do business with. Eased my stress. Answered my questions with confidence. Thanks 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My recall work was done timely and explained fully.

My recall work was done timely and explained fully. I appreciated the free car wash.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Took a little longer than I anticipated but service

Took a little longer than I anticipated but service personnel were professional and helpful. The work got done, that's what is important.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone is so pleasant and helpful.

Everyone is so pleasant and helpful. They keep you updated on the progress of the work being done on your vehicle and explain everything in terms you can understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The team was very friendly and helpful when helping me

The team was very friendly and helpful when helping me buy a new Honda car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent service .

Excellent service . Well appreciated. You guys rock !!everything was done perfectly as requested . All the recalls were taken care of. Thank you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Disappointed in this car lot.

Disappointed in this car lot. It is not ran well. Then you get rid of the people that are good. And one of the only reason I am still coming.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I arrived a little early & they got me in right away.

I arrived a little early & they got me in right away. Very courteous, professional & friendly..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly staff, they went above and beyond to make

Very friendly staff, they went above and beyond to make buying new car quick and easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.