Freedom Chrysler Dodge Jeep Ram of Lexington

Got the truck I wanted and was treated great as per usual. Last 7 or 8 purchases have been from here.

Consistently good professional service, on time and they always respect me and my schedule. Great service at a fair price.

Service department was great! Kept me informed about my truck. I am very satisfied with staff and their professionalism towards customer. Really appreciated the uber to my house and back?

These people are lazy rude and unprofessional. They have no clue what they're doing and don't even know their own pricing! I would not recommend dealing with them as they truly just want your money but don't want to work for it. I would recommend any other dealership than this one!

The first vehicle I purchashed from Freedom CDJR was in Oct 2024. Miles assisted me in trading for a 2020 Ram 2500. Be make the prices very simple and was able to even get a trailer brake installed for my towing needs. I traded the 2500 I'm for a 2020 Ram 1500 in early April 2025 when I was contacted by Marc about someone interested in my Ram 2500. They made the trade very easy. I noticed a couple issues after I left the lot and they worked with me to get those taken care of without any issues. We are looking at a new vehicle for my wife this summer and will definitely be going to Freedom CDJR when we do.

when I arrived at the car lot the sales person Tom was great. I test drove a Chevy Colorado LOVED IT.I started the paperwork the price on the truck was almost $27,000 after taxes and add on fees the price is $29,000 so I put $18,000 down leaving about $11,000. I went back to sign the paperwork and they sold me an additional warranty. I didn't read the whole warranty so that is my fault. So I get my paperwork after a month has gone by and is time to make a payment and the warranty is costing me $10,000 so PLEASE READ and ask question about the warranty. I can promise you that this warranty IS GOING TO PAY FOR EVERYTHING like it is read. I have a 2022 Chevy Colorado that is going to cost me $40,000 I could have bought a new one.

Worst experience ever buying a car, this place is a den of thieves, liars, will sell you complete junk knowing it. Don't trust any good reviews you read, look at their rating on better business bureau, absolutely awful people. This is definitely one do over I wished I could have

Worst experience I've ever had with a dealership , we were 800 miles from home car stated having trouble with the key fob , stopped by the dealership next morning went to service , we were told can't help us even if it was going to take hour and half didn't know if we could even make it home very disgusted with the help we were given 🤬👎

As much as I wanted to give them a great review, they just kept dropping the ball.. they were quick to contact me when I showed interest in a vehicle and made the test drive easy and friendly. My salesman, Ross was great! Would buy a car from him anytime. It was the dealership that had continued disappointing me. I saw the vehicle advertised on-line at a price $28,110. Screenshotted this and made an appointment to come drive. When sitting down to make a deal I’m given a paper that states the price is over $33,000 and that it was an AI mistake and they cannot honor the price I saw advertised. Therefore, I leave. Within 10 minutes of leaving dealer calls me attempting to “deal.” After well over 6 phone calls that day and several text exchanges on into the next day, they decide to honor the price they listed. FRUSTRATING to spend so much time hassling back and forth. But I let it go because the ease of coming in and signing the paperwork and getting back out the door was effortless. Excited to have my new vehicle, I quickly notice driving on the highway there is vibration and shaking in my steering. I stop by a family-friend’s mechanic shop and he points out that I have 3 different brand tires. (I was told when buying this vehicle & it was advertised to have all new tires). I reach out about the dealer correcting this issue, I never get an answer. Driving as much as I do, something had to be done. So I go and buy 4 all brand new tires for this vehicle. One of the “new” tires they take off was stamped with a manufacturer date of 2010!! This vehicle is a 2020! FRUSTRATING, again! And if that is not enough….. my temporary plate placed in the vehicle by the dealer in February is approaching expiration and I have received zero information in the mail as far as title or registration like I was told I would be. Now I have sat on hold with the dealership for over 30 minutes for 3 days straight and also left voicemails receiving no answers nor call backs. Incredibly frustrated and highly disappointed with this experience.

They ignored my calls and emails . I still haven’t heard from them. Shakar who because I left two messages for him.