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Stevenson-Hendrick Honda Jacksonville

(1,127 reviews)
2019 state dealer award
View 4 awards
2019 state dealer award
2025 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(855) 346-9422 (855) 346-9422

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson-Hendrick Honda Jacksonville from DealerRater.

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Awesome service will always go there if you need your

Awesome service will always go there if you need your vehicle service definitely take it to Honda in Jacksonville

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Came in for service or repair
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0 people out of 0 found this review helpful.

Routine service was easy to schedule, was completed

Routine service was easy to schedule, was completed quickly and explained in detail. It was a good experience.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

They always take care of my needs promptly and with

They always take care of my needs promptly and with courtesy. I appreciate their helpfulness!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always receive excellent care when having my Civic

I always receive excellent care when having my Civic serviced. On this visit Rebecca took care of me & she did an excellent job - very pleasant & professional.

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  • Overall experience 5.0
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Dealer response

Terryjm56, we're so glad that we were able to go above and beyond your expectations!

Service absolutely amazing highly recommend.

Service absolutely amazing highly recommend. Quick turn around time with no issues. Customer service amazing

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  • Overall experience 5.0
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Dealer response

Zach W, we're so glad that we were able to go above and beyond your expectations!

They were quick, friendly, and very helpful.

They were quick, friendly, and very helpful. Always a pleasure when getting my service complete

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Hello Jaspier75, thank you; we appreciate your feedback!

Pleasant experience during vehicle service.

Pleasant experience during vehicle service. Andrew was my service writer, and he was a pleasure to work with

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We hope to be of service to you again in the future. Best wishes, Stevenson Hendrick Honda Jacksonville

Being long term customers, the service once again was

Being long term customers, the service once again was excellent. Mr. Montilla was professional, helpful and kind.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hello Queenb221, thank you; we appreciate your feedback!

Superior service department with Bernard Montilla as

Superior service department with Bernard Montilla as their superior service adviser. He's thorough, very knowledgeable, goes the extra mile. Service technicians are wonderful. Exceptional communication and work.

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  • Overall experience 5.0
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Dealer response

Js, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevenson Hendrick Honda Jacksonville.

Excellent experience.

Excellent experience. Manager Gary Nicosia and Patrick Moquin were great to deal with. My wife and I were impressed by them and the dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Joalm2002!, we're so glad that we were able to go above and beyond your expectations!