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Lake Norman Chrysler Dodge Jeep Ram

(5,536 reviews)
Sales hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2023 state dealer award 2023 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Norman Chrysler Dodge Jeep Ram from DealerRater.

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Sal and Brady always take excellent care of all my

Sal and Brady always take excellent care of all my service needs. These men represent LNCDJR extremely well.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

Dealership was very prompt about getting me checked in.

Dealership was very prompt about getting me checked in. Friendly staff. Clean waiting room. Fast service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great service, atmosphere and personnel.

Great service, atmosphere and personnel. It just a little confusing when i got there because no one came out to greet, and I wasn't sure if I needed to wait on the car (as on other delearships) or go inside to speak with a representative.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Great dealership and service department.

Great dealership and service department. Been using for a while now and always get great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Chuck was outstanding and delivers our car i time and

Chuck was outstanding and delivers our car i time and repaired it for good. Couldn’t be happier

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. We are always more than happy to assist you if anything else comes up. Take care!

The dealership is and always has been exactly what I’ve

The dealership is and always has been exactly what I’ve needed with regards to maintenance on my vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

Very friendly people and clean facilities very good

Very friendly people and clean facilities very good service and friendly staff. Service was good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. If you have any further questions, please give us a call. We're always happy to help!

Great experience getting my oil changed and tires rotated

Great experience getting my oil changed and tires rotated recently. Kelly provided great customer service and was very pleasant.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Lake Norman Chrysler Jeep Dodge. Please let us know if there is anything else we can do for you; we are more than happy to help!

Exceptional service, always follow up and communicate

Exceptional service, always follow up and communicate with us throughout the entire process We appreciate everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Duton, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Brought our Jeep in for annual inspection, was in and out

Brought our Jeep in for annual inspection, was in and out in about 45 minutes. Courtesy & prompt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!