Reviews
Lake Norman Dodge has been my dealership for the last 8
Lake Norman Dodge has been my dealership for the last 8 years, I have purchased 3 cars from them and I drive an hour one way to do anything on my cars because of the customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review for our dealership and the continued loyalty over the last 8 years! We look forward to working with you more in the future!
Chuck was awesome to work with.
Chuck was awesome to work with. Keot me up to date, was knowledgeable on his product (Jeep) and genuinely interested in help me get my sons car back up and running.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great review! We are so glad we were able to have your vehicle back up and running for you!
Mike Burner and team are great.
Mike Burner and team are great. Promised and delivered. Wish I could buy all my cars from him. Thanks.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We would love to have your business again! Thank you!
Chuck was a pleasure when coordinating the diagnosis of
Chuck was a pleasure when coordinating the diagnosis of my vehicle. He kept me informed every step of the way!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
Great service - was quick to respond and kept me updated
Great service - was quick to respond and kept me updated throughout the process. followed up to make sure that everything was working properly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review!
Chuck kept me updated on what was happening with my car
Chuck kept me updated on what was happening with my car in a timely manner. Ban service to and from my home was on time and great
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great review! We look forward to working with you more in the future!
Very through and attentive.
Very through and attentive. Much appreciated. Chuck was great to work with and helped us very well.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you!
The sales person I worked for did a great job of reading
The sales person I worked for did a great job of reading the room. He knew what I was looking for and what price would be acceptable. I would have never found the 300s on my own.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you!
Service reps are always friendly an knowledgeable and my
Service reps are always friendly an knowledgeable and my service is always completed to 100% satisfaction
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for a great review, Kenny! We look forward to working with you more in the future!
Other than being incorrectly told I had to wait to bring
Other than being incorrectly told I had to wait to bring my JEEP in until my assistant was working and could not schedule with anyone else, which made me wait an extra week, everything was good. Ty and Eric were great, it was the scheduler that was not polite and gave wrong information continually.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review, Amber! We are glad to hear that you enjoyed working Erik and Ty! We will be sure to bring these concerns regarding scheduling to our Service Director to have these issues addressed, promptly. Thank you for brining this to our attention.