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Lake Norman Chrysler Dodge Jeep Ram

(5,533 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 19 awards
2025 state dealer award 2025 state dealer award 2025 state dealer award 2023 state dealer award 2023 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2025 consumer dealer award 2023 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(5,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lake Norman Chrysler Dodge Jeep Ram from DealerRater.

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Excellent service and I really appreciated the pricing...

Excellent service and I really appreciated the pricing and discounts I received . Will be doing more business there in the future . I would recommend them .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Maggie was more than amazing!! She was very accommodating...

Maggie was more than amazing!! She was very accommodating and didn’t pressure me at all. My overall experience with her and Lake Norman Chrysler Jeep Dodge Ram was great! I definitely recommend them for anyone looking for their next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had a 7:00 am appointment for diagnostic/check engine...

Had a 7:00 am appointment for diagnostic/check engine light. After 4:00 pm still no information. No courtesy vehicle was provided so I missed work. A courtesy vehicle would have made a huge difference in the customer service aspect.

Rating breakdown (out of 5):
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  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Good Afternoon Niki, It looks as if we dropped the ball on communication regarding your appointment on yesterday. We would like to discuss your appointment and make things right! If you could reach out to Stephanie Lang at 704-896-3779.

The staff was friendly and courteous, super fast and the...

The staff was friendly and courteous, super fast and the buying process was a breeze. Thank you Maggie for a great experience with buying my first Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Best car buying experience ever. I won't buy from anyone...

Best car buying experience ever. I won't buy from anyone else. The sales team is really there to help with your car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mark is a awesome guy...he got me the help I needed, the...

Mark is a awesome guy...he got me the help I needed, the car I needed. I recommend him for his Excellent Quality of approving my car..again thank you Mark for your Excellent service!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Mark was very easy to work with. No pressure to buy....

Mark was very easy to work with. No pressure to buy. Understood my budgetary needs and was able to work with the finance guys to make my new Jeep work within my budget.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing dealership and staff. Willie brown is the best...

Amazing dealership and staff. Willie brown is the best and most knowledgeable salesman in his field I have met. This is my second Jeep from him and they have a customer for life.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

No hassle approach. Willing to take all the time to look...

No hassle approach. Willing to take all the time to look at multiple vehicles to find the right one for my family. No games and no pressure. I highly recommend working with him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent, straightforward! Made buying a new Jeep the...

Excellent, straightforward! Made buying a new Jeep the fun and easy experience I was hoping for. For someone with great income and great credit, I appreciated being offered fair pricing and finance options right away!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.