Reviews
Excellent service and I really appreciated the pricing...
Excellent service and I really appreciated the pricing and discounts I received . Will be doing more business there in the future . I would recommend them .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Maggie was more than amazing!! She was very accommodating...
Maggie was more than amazing!! She was very accommodating and didn’t pressure me at all. My overall experience with her and Lake Norman Chrysler Jeep Dodge Ram was great! I definitely recommend them for anyone looking for their next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a 7:00 am appointment for diagnostic/check engine...
Had a 7:00 am appointment for diagnostic/check engine light. After 4:00 pm still no information. No courtesy vehicle was provided so I missed work. A courtesy vehicle would have made a huge difference in the customer service aspect.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Good Afternoon Niki, It looks as if we dropped the ball on communication regarding your appointment on yesterday. We would like to discuss your appointment and make things right! If you could reach out to Stephanie Lang at 704-896-3779.
The staff was friendly and courteous, super fast and the...
The staff was friendly and courteous, super fast and the buying process was a breeze. Thank you Maggie for a great experience with buying my first Jeep!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best car buying experience ever. I won't buy from anyone...
Best car buying experience ever. I won't buy from anyone else. The sales team is really there to help with your car buying experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark is a awesome guy...he got me the help I needed, the...
Mark is a awesome guy...he got me the help I needed, the car I needed. I recommend him for his Excellent Quality of approving my car..again thank you Mark for your Excellent service!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark was very easy to work with. No pressure to buy....
Mark was very easy to work with. No pressure to buy. Understood my budgetary needs and was able to work with the finance guys to make my new Jeep work within my budget.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing dealership and staff. Willie brown is the best...
Amazing dealership and staff. Willie brown is the best and most knowledgeable salesman in his field I have met. This is my second Jeep from him and they have a customer for life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
No hassle approach. Willing to take all the time to look...
No hassle approach. Willing to take all the time to look at multiple vehicles to find the right one for my family. No games and no pressure. I highly recommend working with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent, straightforward! Made buying a new Jeep the...
Excellent, straightforward! Made buying a new Jeep the fun and easy experience I was hoping for. For someone with great income and great credit, I appreciated being offered fair pricing and finance options right away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
