BMW of Buffalo

The service was done as expected in a timely manner. Ride to and from in courtesy car was also good

Outstanding service. Very personal and professional. Kept me advised throughout the entire process. And made me aware of what was needed.

Pleasant experience with salesman Rich Rhoades. Easy going, no pressure, good communication. Everyone involved in the transaction was friendly and easy to work with. Car was ready when promised. Zero issues. I don’t give out 5 stars, because perfection is hard to achieve, but BMW of Buffalo comes close.

Sales staff was very courteous and informative walk me through all the details and help me make my decision easy

West Herr prices are very high. Customer service is good. I miss Towne Mini. Best customer service.

This dealership blew me away! Way above and beyond my expectations. I got a flat tire on the way to the airport and installed the doughnut. When I got to the airport I called the dealership to let them know I would be bringing it in for repair when I returned to Buffalo. They sent a driver over to pick the car up from the airport parking lot. They repaired the tire performed all routine maintenance and returned it to the airport parking lot before I returned to Buffalo. They not only made it extremely convenient but also gave me peace of mind while I was away. Honestly, I can't thank them enough!

Easy to deal with. Knowledgable. Not your average dealer. I actually enjoy going to this dealer.

Poor service bad communication they don't care about there customers very unpleased with the work I received didn't even try to accommodate the problem

Always consistent and on top of everything. People are attentive and helpful each time I’ there.

Very good service on short notice, appreciate car washed and vacuumed.Nice waiting area.😄 BoGellman