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Ken Garff Kia Avondale

(1,033 reviews)
Sales hours: 8:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 7:00am–6:00pm
Tuesday 8:00am–9:00pm 7:00am–6:00pm
Wednesday 8:00am–9:00pm 7:00am–6:00pm
Thursday 8:00am–9:00pm 7:00am–6:00pm
Friday 8:00am–9:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm Closed
New (623) 309-5288 (623) 309-5288
Used (623) 309-5292 (623) 309-5292
Service (623) 309-5272 (623) 309-5272

Reviews

(1,033 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Garff Kia Avondale from DealerRater.

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Great, professional, friendly, and on time service

Couteous, professional and accommodating. Only selling what’s needed and informing about status of other systems/items. Helpful and informative. Clean facility and customer friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Friendly and helpful.

Always friendly and quick turn around. Customer service stays in contact throughout the time your car is there. My car is alway clean and well taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer support and the facility friendly

Bottom line I got the vehicle I wanted for a agreed upon price. Too much time spent on vehicles I was not asking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Everytime I take me vehicle in I receive the best service possible. Services are explained and any additional service are brought to my attention immediately.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Execellent

Very fast service. Everybody is super nice. My service consultant, Dov Goldman explained and advised me of the service that needed to be done. Very satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service.

Easy appointment, quick service, refreshments in lobby, and very clean facility. Very friendly people. Always use this dealership for all my service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Experience

Service people very personable and attentive. Great experience, I was in and out in no time at all. Facility was immaculate and looked very customer friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service on my 2018 Soul.

My service advisor, Heather, is very professional. She is very helpful as she works with my schedule and has my car serviced even with a last minute request.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast services

They had my oil change and tire rotation done quickly. They have a beautiful and clean facility which allowed me to get some work done while I waited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Prompt attention focused on customer's situation.

No pressure, courteous. All efforts directed to addressing customer's reason for the visit. Good explanation of all repair work needed to resolve the problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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