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Mercedes-Benz of El Dorado Hills

(2,219 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–4:00pm
Sunday 10:00am–7:00pm Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award
New (877) 375-4940 (877) 375-4940
Used (833) 918-6552 (833) 918-6552
Service (877) 488-3339 (877) 488-3339

Reviews

(2,219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of El Dorado Hills from DealerRater.

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The personnel are always professional and I walk away...

The personnel are always professional and I walk away feeling confident in the service they have provided. Very friendly group at the El Dorado MB dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Daniel is wonderful to work with. 👍🏼I don’t have any...

Daniel is wonderful to work with. 👍🏼 I don’t have any more to say. You shouldn’t require so many words in your comment area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love this place. The people super friendly and...

I love this place. The people super friendly and excellent services. They always take care of the issues right a way, fast and very efficient

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

We always get excellent service from Daniel and we are...

We always get excellent service from Daniel and we are treated like family. Daniel always goes above and beyond to take care of all our service needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Daniel always treats me as family, with compassion,...

Daniel always treats me as family, with compassion, detailed information and honesty. My vehicle is 10 years old, and it is in top condition thanks to Daniel of Mercedes Benz of EDH. Thank you for quality work, timely communication and kind manners. Greatly appreciated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I always get excellent service from Don and the...

I always get excellent service from Don and the mechanics. They take excellent care of my car. I wouldn't go anywhere else. They are fast and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The service department has a prompt and excellent...

The service department has a prompt and excellent customer service. David Kaplan goes above and beyond to assist his clients and provide great service. Thank you 🙏

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very organized and professional atmosphere 👌 thank you

Very organized and professional atmosphere 👌 thank you for always catering to my car and our needs! Highly recommend for anyone looking for great service! Thanks guys 👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great service! David Kaplan is remarkable and is part of...

Great service! David Kaplan is remarkable and is part of the reason why I continue to service my car at this location. Kudos to him and the team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always happy with the service of Mercedes Benz El Dorado...

Always happy with the service of Mercedes Benz El Dorado Hills. Don is helpful and thinks of every thing. Our car is running beautifully. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.