Reviews
Mercedes Benz of Sacramento treated me with the utmost
Mercedes Benz of Sacramento treated me with the utmost respect. They treated us with the same respect as they would anyone else. The staff were very accommodating especially Fernando and Som, they both made the process enjoyable and continue to do so.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great review! We appreciate your business~
My husband and I had never looked at a Mercedes
My husband and I had never looked at a Mercedes previously, Stanislav Doroshchuk did an excellent job selling this vehicle. He was very informative of all of the cars features, interior and exterior. His knowledge of the vehicle and personality sold this car. The buying process at the dealership was easy and comfortable. Stan called as a follow up the week after buying the car to make sure we did not have any question. He even went as far as sending me a video of of a feature I was interested in learning more about. I would highly recommend the dealership and Stan.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the recommendation. We appreciate your business and will be happy to assist you again in the future!
When I picked up my car the key fob battery was dead and
When I picked up my car the key fob battery was dead and the car was not locked. Why was the radio tuned to 100.5 the lyft service was excellent.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for bringing this to our attention so we can remind our staff that it is our policy to return the vehicle to the customer with all settings unchanged. We apologize for any inconvenience. If you bring your fob in to our parts department we will happily replace the battery at no charge.
Amine and Johnny K were absolutely amazing and once again
Amine and Johnny K were absolutely amazing and once again I’m so stoked on my new Benz. The entire team at Mercedes Benz Howe Ave deserves kuddos for their superior customer service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~
Dave and Jeff do.
Dave and Jeff do.a fine job if letting me know what the service will entail
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate the feedback!
Not a recomendable place for fixing your car the service
Not a recomendable place for fixing your car the service reaper send me to get my EGR for my sprinter to the pic and pull!!!!!!??
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
My Service Advisor was Edgar he was excellent.
My Service Advisor was Edgar he was excellent. He kept me updated on everything that was going on with my vehicle, he made sure I had a loaner, and made sure my issues were resolved before returning my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for letting us know Edgar earned a 5 star review!
Austin was one of the BEST sales representatives I have
Austin was one of the BEST sales representatives I have ever worked with. He went above and beyond to make sure my satisfaction was guaranteed. Very responsive and attentive! I would direct anyone interested in purchasing a Mercedes to Austin in a heart beat! Thank you Austin for the OUTSTANDING work!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for recognizing Austin with a 5 star review! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~
Carlos provided excellent customer service.
Carlos provided excellent customer service. We really appreciated the professional service he provided from start to end. Always provided the updates with the progress. The only one concern I have is that a spare tire and the tools are not provided with this vehicle. We should have been educated on this. This are not MOE tires and run free tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the input. If you have any questions please call us at 916.924.8000 ~
I appreciate the friendly staff and great service.
I appreciate the friendly staff and great service. Efrain Vasquez is the best representative! He’s kind, professional, knowledgeable and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're lucky to have Efrain and a great service team. Thank you for the great review!
