Reviews
Great! People friendly.
Very happy with my experience at North Coast Auto Mall-Akron. Recommend Michael Mazur as your Sales Rep. Very friendly & professional! Will buy again in the future!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Terrible Customer Service
At first Joel seemed like he was going to be very helpful, but then he was difficult to get a hold of when I expressed clear, great interest in the car I was looking at. You would think as a sales manager he would've wanted to close a deal. He reluctantly answered his phone finally and said it was his day off (I was not aware of that) and said we would discuss the next morning when he got in. Never got a call that morning, had to call him and it went straight to voicemail. Finally he calls back and tells me the car sold on his day off. Just very unprofessional the way he handled everything and especially after it was clearly obvious that I wanted that car. Please save yourself the trouble and do not do business with him.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good afternoon, My name is Matthew and I am the Customer Service Manager here at North Coast Auto Mall. Please allow me to apologize to you for your experience with us as we always strive to ensure that our customers leave with a smile on their face. I would love the opportunity to help create a more positive experience for you with us if you would allow me too. Please feel free to reach out to me at the information below. Thank you and I hope you have a wonderful day. Matthew Chirino Customer Service Manager 917-374-5453
Great Service
Awesome service and very friendly personnel/staff... Elizabeth Venditti is awesome and great to work with!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience thanks to Mr Perry
Call to get service at the cleveland lot was met with a terrible rude response by corporatr but Mr. Perry was able to turn my experience completely around by providing great customer service, professional and his thorough knowledge of cars. Didn't realize what vehicle i actually needed until being serviced by him
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service.
I had a pleasurable experience from beginning to end. Sales Rep was very helpful in assisting us with a car that fits our usage. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience
We had a great experience buying a Ford Explorer with the assistance of Gunar Davidov. Great selection of inventory at awesome prices. Ask for Gunar!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Go to north coast
Marliyn was great and went out of her way to help me with my new ride .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buy from Marilyn Carroll! She is the best!
Marilyn Carroll was wonderful and very helpful! I would recommend her to anyone looking for a car!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marilyn is so Awesome
I recommend Marilyn Carroll.. she was so helpful and knew everything about my vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Review on my purchase
Marilyn she was amazing we were not able to take our vechieal home it needed repairs and she keep us posted on the repairs. If i have to purchase another vechieal i choose to go with Marilyn. Everyone who worked with us were fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
