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Garber Randall

(219 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–5:30pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 7:30am–3:00pm
Sunday Closed Closed
New (585) 919-6744 (585) 919-6744
Used (833) 547-9272 (833) 547-9272
Service (888) 839-4482 (888) 839-4482

Reviews

(219 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garber Randall from DealerRater.

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I worked with Steve during my search for a used EV, and I

I worked with Steve during my search for a used EV, and I genuinely can't say enough good things about him. Although I ultimately had to go with a different vehicle due to logistics and timing, I really wish I could’ve closed the deal with him. Steve was hands down the best salesperson I spoke with during this entire process. From the beginning, he was patient, transparent, didn't play games and was never pushy - a rare combo in my experience of car shopping. He took the time to understand what I was looking for, explained the details clearly, and even caught important details (like hail damage) before I committed, which shows integrity and a customer-first mindset. He followed up consistently without being overbearing and truly made me feel like he was working with me, not against me. He was proactive and helpful every step of the way. If you're in the market and want to work with someone who's honest, attentive, super friendly and genuinely kind, ask for Steve. He sets the bar for what a car buying experience should be. Thank you again, Steve. I really appreciate everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi Martin - Thank you for sharing your stellar feedback about Steve! We're thrilled he made your car buying journey transparent and stress-free at Garber Randall Chevrolet. Your words mean a lot to us, and we hope to work with you again. Safe travels!

Garber Randall is the best , Rick Case was our

Garber Randall is the best , Rick Case was our salesperson we cant say enough about him took the time to find us a new Chevy Equinox Katie went threw the whole car with us,showed us all the features,Great job ,Conner was our finance consultant ,got us the best ever financing ! cant say enough about these people !Great job! Donna and Bob would highly recommend them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Multiple errors, resigning of paperwork, and confusion.

Multiple errors, resigning of paperwork, and confusion. No warmth or care- they just wanted the transaction accomplished.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I enjoyed my experience purchasing my 2025 Chevy

I enjoyed my experience purchasing my 2025 Chevy Silverado LTZ. Steve Vol was very nice. This is my second Chevy Silverado I have bought from him. Gary, from IT, was exceptional explaining questions I had. I talked with Tyler at service and he was also very polite and willing to address any concerns that I had. It as an excellent experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I find it difficult to find a parking space due to the

I find it difficult to find a parking space due to the increased number of cars when I pull in for service. Customer service is always great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent job from the staff!

Excellent job from the staff! I enjoyed all every aspect of my experience. Rick Case is the best!!!! Thank you Garber Randall I’ll tell everyone how great you guys are.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

From beginning to end - great dealings with all at Garber

From beginning to end - great dealings with all at Garber Randall! Very happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to get appointment but sloppy service.

Easy to get appointment but sloppy service. They forgot to give me my tires back after changing from summer to winter. I had to drive back and load them in my car. No one seemed to care about my inconvenience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service team, David hoh was wonderful to work with,

Great service team, David hoh was wonderful to work with, whole team was very nice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service, prompt and fast work friendly helpful

Excellent service, prompt and fast work friendly helpful definitely will have service completed there again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.