Reviews
Quick easy service & friendly staff.
Quick easy service & friendly staff. Nice waiting area with knowledgeable associates. The service desk cashier was fantastic.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Brewbaker Kia. Please don't hesitate to reach out if there's anything additional we can do for you.
Thanks for reading the reviews. I am about to schedule my 12,000 mile service.
Thank s for having such nice car in your lot I really did
Thank s for having such nice car in your lot I really did enjoyed the one who help me he was a really nice guy . Hey shon I am not leaving you out even though you were sick,, you are the best they do have really nice vehicles on the lot. Amazing place to go look for a car . Oh don’t let me forget Chris one the maintenance man you are amazing. Hey if anybody else I no who looking for a car I will send them straight to y’all y’all are the best . Pleasant peoples to talk to . I just love the service s y’all show me . It didn’t take all day and night , you go other places it take one whole day and half the other, but y’all squared me away right away.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brewbaker Kia! If you have any further questions, please don't hesitate to reach out! Have a great day!
Great source to provide quality service and car buying
Great source to provide quality service and car buying experience. Great customer service as a first time buyer
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brewbaker Kia! We look forward to your next visit! Take care!
I was very pleased with my Kia Service experience!
I was very pleased with my Kia Service experience!! The staff and service itself were equally amazing! My Service Rep. was Willie, he definitely was attentive from the time i pulled in for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy you found our staff to be so supportive during your experience here at Brewbaker Kia. Please let us know if there is anything else we can do for you; we are more than happy to help!
I HAD A BAD EXPERIENCE.
I HAD A BAD EXPERIENCE.... My Service Rep. was Willie Mahome and I believe he was responsible for communicating with me as it pretained to my 2013 Kia Optima vehicle recall services.. I also believe my bad experience started when I refused additional services in addition to the recall services. Mr. Mahome didn't communicate with me at all or did he give any updates on my 2013 Kia Optima car without me calling first, even though I was told he would do so. I had my car drop off on October 27, 2022 at around noon. After 2 months went by, I called 4 times within 2 weeks to check on the status of my car and didn't get one return phone call. On December 3, 2022, only when I said that I would come to the dealorship to personally check on the status of my car, I then received two phone calls from a agitated Mr. MahomeI asking about me threatening to come to the dealorship and another call stating that I was cursing on a voice message which I believe the dealership records phone calls. I believe after having someone's vehicle for over 2 months that the owner should receive some kind of courtesy call to update the owner of vehicle. When I drop off my car, I didnt disown or abandon my car. And more, I was called one time to pick up my vehicle. Once there after I had driven for over an hour to get from Tallapoosa County to the City of Montgomery, I was told that my driver door knob was completely broken off which I should have been notified immediately before I made the long trip to the dealership. And last, after my engine was replaced and my door knob fixed, i asked for any warranty documentation on work done, once again, DENIED. LESSEN LEARNED, When I found out that my vehicle was ready, I made the call on January 18, 2023... I will never bring any other vehicle to the Brewbaker in the City of Montgomery, Montgomery, Alabama. NEVER. If you have any questions or concerns, please feel free to contact me at 256-307-0533, or via email asmiley638@gmail.com. Thank you, Anthony
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Awesome customer service.
Awesome customer service. Clean amenities. Love the snacks for the long wait. LOVE LOVE LOVE the communication between the service worker and myself. They always make sure i have what i NEED
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Brewbaker Kia! We look forward to your next visit! Take care!
Service was poor I waited at the desk for a few minutes
Service was poor I waited at the desk for a few minutes before was asked if I needed anything what’s the point of making an appointment if I stilll had to wait longer to even get my car to the back
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (334) 423-2785 so we can work with you to make this right.
Terrible.
Terrible. Car been there 3 weeks, not fixed. Just fuel pump. Won’t return calls
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I was very impressed with my first Kia Service
I was very impressed with my first Kia Service experience!! The staff and service itself were equally amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Amazing dealership and customer service each and every
Amazing dealership and customer service each and every time I visit Willie makes sure it’s an amazing one
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jamillia, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
