Reviews
The complete sales experience was perfect from start to...
The complete sales experience was perfect from start to finish. Found the Car I wanted, and made a deal within an hour. This a Dealership and Sales Staff “have it together “!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Everything went smoothly and was able to go through the...
Everything went smoothly and was able to go through the trade in and new purchase process in an afternoon without delays. Will be recommending for those looking for new Jeep purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Rodney was great! We both learned a lot about the car I...
Rodney was great! We both learned a lot about the car I was interested in and he made the experience enjoyable and fun. Rodney even went as far as surprising us with a nice red bow on the car! Highly recommend Rodney to anyone looking to buy a vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Just want to thank Derrick Johnson again for the amazing...
Just want to thank Derrick Johnson again for the amazing service he answered all my questions. And I want too thanks champion for a great experience looking to keep doing business with the dodge team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Wonderful experience! Rossana carruyo was excellent and...
Wonderful experience! Rossana carruyo was excellent and very diligent during the car purchase process. Thank you so much for helping us you are the best!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
epitome of the term "used car salesmen"
Brian and his "new" salesmen played into my wife and I emotions and beliefs to sell us a new truck. They fast talked us into the purchase, but when we got home our friend pointed out the Champion website advertised price for our vehicle was actually $5000 less. The website showed the exact VIN# and Champions price lower than what Brian stated "Today and today only I can offer you", "I went to bat for you", "Every rebate you could get from us is in this deal", "if you sign tonight." When I spoke with the salesman he why the difference in advertised price over what I was sold, he stated that is just a price if you qualify and all rebates, my price came out more. He started fast talking how this was the "best deal ever" and I should be thankful. Brian and he wanted to make things right, but then days later never followed up. I was told my truck would be detailed due to during the test drive it was dirty, but all they did was place all weather mats over the dirt and sent me on my way. To boot promised a tank of gas and the truck was delivered to me on 1/8th of tank. False promises and fast talk is Brian's game. This is probably my 20th vehicle purchase and I feel so stupid for being manipulated. I went from loving the Truck to feeling like I had buyers remorse and a huge idiot for not paying attention. Mr. Allen was a pleasure to work with, but I feel he is part of the scam since my best interest wasn't at hand.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello Rodney, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the sales department to get in touch so we can work towards an understanding. Thank you. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Scott was great to work with. He went out of his way to...
Scott was great to work with. He went out of his way to make sure I was comfortable every step of the process. Everyone I encountered was very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Jon Lambertson, General Manager, 317-872-6200 ext. 2019, jlambertson@championcjd.com
Went in for a recall repair. Easy to schedule service and...
Went in for a recall repair. Easy to schedule service and friendly staff. They called me during the service to try to up sell me various overpriced maintenance. I could go anywhere and get it for half the price. Call was super annoying and used car salesmen like.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com
He help me out but he could have done a better job by...
He help me out but he could have done a better job by spend more time to explain my next appointment service what i would need to get done
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com
Love Champion Chrysler. Great people and service. They...
Love Champion Chrysler. Great people and service. They also have a terrific dealer app that allows me to better engage the dealership right through my smartphone, schedule service, view inventory, redeem offers and loyalty rewards. Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Jeff Klein, Service & Parts Director, 317-872-6200 ext. 2009, jklein@championcjd.com