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Andy Mohr Chrysler Dodge Jeep RAM

(2,533 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2017 state dealer award
View 5 awards
2017 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2017 consumer dealer award
New (855) 819-3583 (855) 819-3583
Used (855) 817-4715 (855) 817-4715
Service (877) 987-2289 (877) 987-2289

Reviews

(2,533 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Chrysler Dodge Jeep RAM from DealerRater.

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Didn’t even seem to want to work a deal with me, all he

Didn’t even seem to want to work a deal with me, all he did was text me “You need money down or a cosginer” No introduction. No explanation. Even when I asked “why” made me feel like I wasn’t worth his time. Thankfully Aracilly helped me out even though I find out she isn’t even IN sales and yet she did more than A SALES PERSON. Anyway, I ended up working with a nice lady Janae and then bought from Eric. Overall I felt like I was brushed off and everyone else had to clean up his mess. I wouldn’t want to work with someone like him again. Also Spoiler alert: I GOT APPROVED STEVE but not because of you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We apologize for your poor experience, but we’re glad to hear that Araceli and Janae helped turn things around.

Our family appreciate you all.

Our family appreciate you all. Good people. In the future I will come to you all. WHY? You guys know what yaw are doing. Prayers answer. I will tell all my friends yaw got a 15 monthly payment plan for people who need help. I felt like I was in the hospital waiting on my car. And got it back the same day. No rental. Yes! Thank yaw good peopke.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Thank you so much for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you and your family had a positive experience with us at Andy Mohr Chrysler Dodge Jeep Ram. We’re glad you felt well taken care of and that we could assist you efficiently. We look forward to seeing you again in the future and truly appreciate you spreading the word about our services. Thanks again for choosing us!

I strongly recommend researching this dealership and

I strongly recommend researching this dealership and reading customer reviews—especially those related to specific sales consultants—before making a purchase. Based on my experience and that of others, it’s not uncommon for used vehicles to have major issues, with little to no resolution offered by the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Jordan was amazing!

Jordan was amazing! I came in looking for a specific car, and he pulled it right up. He took us on a test drive and then worked his magic on the numbers. Jordan was incredibly friendly and helpful, creating a no-pressure sales environment while asking thoughtful questions to make sure all my needs were met. I appreciated him bringing in Sam from finance to explain the details of my trade-in, and then wrapping everything up smoothly with Isaiah in finance. The whole team was supportive, knowledgeable, and made the process easy. I would highly recommend them! Now maybe Jordan can get a better desk—one where the sun doesn't beat down on him all day. 😄 Thanks, Andy Mohr team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review, Nichelle! We're thrilled to hear that your experience with Jordan and the entire team at Andy Mohr Chrysler Dodge Jeep Ram was exceptional. It's great to know that you felt supported and that we could help you find the perfect car in a friendly, no-pressure environment. We'll definitely take your suggestion about Jordan's desk into consideration! We look forward to assisting you again in the future. Enjoy your new ride! 😊

Erin was fantastic in helping me purchase my new Grand

Erin was fantastic in helping me purchase my new Grand Cherokee Limited! The other members of the dealership were supportive and made my transaction easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review! It's wonderful to know that you had a fantastic experience with Erin purchasing your new Grand Cherokee Limited at Andy Mohr Chrysler Dodge Jeep Ram. Our team strives to make every transaction smooth and enjoyable, and it's great to hear they supported you throughout the process. We look forward to seeing you again and hope you enjoy your new vehicle!

Jason Delapaz is the best General Manager I’ve ever had

Jason Delapaz is the best General Manager I’ve ever had the pleasure of working with at any car dealership! From start to finish, he and his professional staff provided a high class, top notch experience! Jason simply gets it and knows how to treat customer. I would highly recommend calling Jason and his team for your next automobile purchase. Jason Delapaz far exceeded my expectations! Thank you Jason and the whole staff at Andy Mohr Chrysler Dodge Jeep Ram!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! It's great to hear about your top-notch experience at Andy Mohr Chrysler Dodge Jeep Ram. Jason and our team are dedicated to providing exceptional service, and your kind words truly reflect their hard work. We appreciate your recommendation and look forward to assisting you with your next automobile purchase!

Isaiah Harris knows his stuff!

Isaiah Harris knows his stuff! He definitely had my best interest at heart and made the whole process a breeze! Total pro! A+

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We’re thrilled to hear that you had such a positive experience with Isaiah at Andy Mohr Chrysler Dodge Jeep Ram. His dedication to our customers is truly exceptional. We look forward to seeing you again and helping you with all your future vehicle needs! A+ for us too!

I had a good experience with and the tech was responsive

I had a good experience with and the tech was responsive and available to answer my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a good experience with us at Andy Mohr Chrysler Dodge Jeep Ram. Our team strives to be responsive and helpful, so it’s great to know we met your needs. We look forward to assisting you again in the future!

Corey was a friendly face, extreemly cordial, and prompt.

Corey was a friendly face, extreemly cordial, and prompt. Thank you for such a great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jay! We appreciate your feedback about your experience at Andy Mohr Chrysler Dodge Jeep Ram. We're glad to hear Corey made a positive impression with his friendly and prompt service. We look forward to serving you again in the future!

Bought a Toyota rav 4 about 3 months ago.

Bought a Toyota rav 4 about 3 months ago. Was promised some paperwork in the mail. After trying to get the paperwork from Michael Daniels (sales guy) and having no luck. I finally got ahold of Sam… I still don’t have it. This is the 3rd car I’ve bought from Andy Mohr. There were idiot lights on and I asked if they would be checked out and fixed. I was told they checked them out and everything is fixed. This was not true! The next day when I went to start the car…the same light that was reset at Andy Mohr was back on. I had it scanned and found out that a TPMS sensor was bad. They rest the alarm so the light went out . When I informed Michael and Sam I was told that they had no “fix order”. Of course you don’t have a fix order…it was reset so I wouldn’t know until I got home. That’s pretty shady. My wife bought a new jeep from Champion before Andy Mohr bought it and we’ve had no problem. I had no problem the other 2 times from other Andy Mohr dealerships… this one Andy Mohr CDJR is very dishonest and will definitely take advantage of you. I’m still waiting on the paperwork. Go somewhere else. CDJR ruined my experience and I will never go to this or another Andy Mohr. They do not deserve the star…I can’t give them 0.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our General Manager is aware of your concerns and would be happy to help get them resolved. His name is Jason Delapaz and he can be reached directly at jdelapaz@andymohr.com.