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Audi Buffalo

(307 reviews)

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Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Buffalo from DealerRater.

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Allison was extremely helpful and knowledgeable.

Allison was extremely helpful and knowledgeable. They diagnosed and resolved my issue very quickly. Great customer service, thank you.

Allison was extremely helpful and knowledgeable.

Allison was extremely helpful and knowledgeable. They diagnosed and resolved my issue very quickly. Great customer service, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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To update my car was going to take longer than

To update my car was going to take longer than anticipated. No loner cars on the lot. They went out of their way to take me home and pick me up to go back to the dealership. Hats off to Bill- he went out of his way to get me back to my car.

To update my car was going to take longer than

To update my car was going to take longer than anticipated. No loner cars on the lot. They went out of their way to take me home and pick me up to go back to the dealership. Hats off to Bill- he went out of his way to get me back to my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Quick turnaround on getting service done, and appreciate

Quick turnaround on getting service done, and appreciate the video provided post service which includes info on tire tread remaining and brake life.

Quick turnaround on getting service done, and appreciate

Quick turnaround on getting service done, and appreciate the video provided post service which includes info on tire tread remaining and brake life.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent level of service and customer focus.

Excellent level of service and customer focus. The dealer was having an internal event on the day of my service and to ensure I was not inconvenienced they delivered the vehicle to my workplace after service was complete. Well done Audi Buffalo..

Excellent level of service and customer focus.

Excellent level of service and customer focus. The dealer was having an internal event on the day of my service and to ensure I was not inconvenienced they delivered the vehicle to my workplace after service was complete. Well done Audi Buffalo..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The service technician Allison was so helpful and very

The service technician Allison was so helpful and very easy to work with. She was able to help me with all my questions and concerns and provided the best possible customer service experience!

The service technician Allison was so helpful and very

The service technician Allison was so helpful and very easy to work with. She was able to help me with all my questions and concerns and provided the best possible customer service experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Super easy to book service appointments, and gets the

Super easy to book service appointments, and gets the work done in reasonable time. Very good about letting you know what else may be needed in the near future.

Super easy to book service appointments, and gets the

Super easy to book service appointments, and gets the work done in reasonable time. Very good about letting you know what else may be needed in the near future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very professional and thorough.

Very professional and thorough. I felt confident in their work. More expensive than I hoped but if it’s fixed right it’s worth the piece of mind.

Very professional and thorough.

Very professional and thorough. I felt confident in their work. More expensive than I hoped but if it’s fixed right it’s worth the piece of mind.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Audi Buffalo has a knowledgeable staff, a comfortable

Audi Buffalo has a knowledgeable staff, a comfortable waiting area, provide personalized treatment based on customer preferences, and were responsive to my concerns questions.

Audi Buffalo has a knowledgeable staff, a comfortable

Audi Buffalo has a knowledgeable staff, a comfortable waiting area, provide personalized treatment based on customer preferences, and were responsive to my concerns questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Bill was great, he kept Me updated and made sure I was

Bill was great, he kept Me updated and made sure I was out on the time he set at the appointment beginning.

Bill was great, he kept Me updated and made sure I was

Bill was great, he kept Me updated and made sure I was out on the time he set at the appointment beginning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Thank you to Andy and his team for prompt repairs on my

Thank you to Andy and his team for prompt repairs on my vehicle I appreciate your service

Thank you to Andy and his team for prompt repairs on my

Thank you to Andy and his team for prompt repairs on my vehicle I appreciate your service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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