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Coughlin Kia of Dublin

(1,021 reviews)
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (740) 789-7012 (740) 789-7012
Used (740) 951-1102 (740) 951-1102
Service (740) 789-7011 (740) 789-7011

Reviews

(1,021 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Coughlin Kia of Dublin from DealerRater.

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Best car-buying experience ever!

If you’re in the market for a new vehicle, we would highly recommend Mark Andrijowych and Crown Kia Dublin! My husband and I have been searching for the past couple months for the right vehicle that would be safe and reliable for our family yet fulfill the requirements and/or wants from a look and feel standpoint but also within our budget. After numerous trips to different dealers and extensive searching online, we stopped at Crown Kia Dublin and met Mark who was not only able to help us find the perfect vehicle but an all-around good guy. He was very personable and not your stereotypical car sales person which we could appreciate. After test driving the vehicle and knowing that it was the one, Mark helped us have a better understanding and breakdown of the pricing, warranty and any additional enclosed information on top of answering any questions we had. We couldn’t have asked to work with a better person as he truly took all the stress away we had about buying a vehicle and made it an overall great experience. Thank you Mark and the whole Crown Kia staff, if we’re ever in need of another vehicle, we will definitely be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Diane, Thank you for taking the time to share this amazing review and recommendation! We are overjoyed that Mark could put an end to your vehicle search and finally get you and your family into the perfect vehicle! Your safety and satisfaction are our utmost priorities, and we are so excited for you to enjoy your new ride. We thank you for working with us at Crown Kia Dublin, and we will be awaiting an opportunity to serve you again!

Dallah was super helpful when we decided to upgrade to a...

Dallah was super helpful when we decided to upgrade to a Sorento. We knew what we wanted and he helped get us in it within budget.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Congratulations on your new Kia Sorento, Michelle! We are overjoyed that Dallah could provide you with exactly the vehicle and deal you had in mind! We are so excited for you to enjoy your new ride, and we hope to see you again when the time comes for your first service.

Great Sales Experience!

First of all, I drove three hours to visit Crown. The car I wanted is rare - a Stinger GT2 - and I wanted one. My experience with Peyton Saey was very pleasant. He helped me to understand a number of items, took his time and didn't rush me. The other staff I met were pleasant and helpful as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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  • Shopped for a new car
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Great service

As usual Tom Dick did a great job and kept me informed on the progress. Pointed out an issue with my tires and gave me a quote for replacement. Tom is always friendly and I feel confident working with him.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Thank you so much for leaving Tom this excellent review! It is a pleasure to know that he has your confidence, and that he consistently provides you with the quality service that you so much deserve. He will be so proud to hear of your very kind words, and we are certain that he will continue to provide you and your vehicle with his best care in the future.

Great Service!

I recently leased for the first time a Jeep Grand Cherokee, I worked with Lewis Ash and he was amazing. He gave me 100% of the support I needed to make my decision and walked me through the process and found me the vehicle that was best for what I needed in my budget range. I would refer Lew to all of my friends looking for a new vehicle. Thanks Lew!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Angela, Congratulations on your new Jeep Grand Cherokee! We are so glad that we had the opportunity to assist you with this special process, and that Lewis could make your overall experience so smooth and successful! We can't wait for you to enjoy your new ride. Please let us know if there is anything more that our team may help you with in the future.

Alex Greenland

As usual Alex was fabulous. Courteous, efficient, and professional as is his usual. Always giving the best customer service as possible up to and including the 10% discount.

Rating breakdown (out of 5):
  • Customer service 5.0
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  • Overall experience 5.0
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Dealer response

Michelle, Thank you so much for leaving Alex this very kind review. We are delighted to know that he consistently takes great care of you, and that your recent experience working with him was as efficient and effective as ever. Providing top-notch service and deals is our goal, and we will be sure to offer you nothing less in the future.

Exceptional Service twice over

Leased my first vehicle here 3 years ago and could not have been more impressed by the level of service and care. Fast forward to last month and I returned to buy out my lease, and was once again met with knowledgeable and caring employees. Mark was extraordinarily helpful is working out the details of my purchase and made the whole process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Congratulations on your purchase! We are so glad that you have been loving your vehicle, and that we could assist you in making it yours forever! We're overjoyed that we could make your experience so seamless, and we hope that you continue to join us for your service needs in the future.

Overall buying experience

Peyton Seay was Truly exceptional!! I would highly recommend him to all of my colleagues. He always went the "extra mile" to make sure I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Cheryl, Thank you so much for your very kind recommendation. We are so pleased that Peyton could be of great assistance to you and make your overall experience 5-stars all-around! It is our pleasure to go above and beyond to ensure your full satisfaction. Please don't hesitate to let us know if there is anything more that we may help you with in the future.

Maintenance

Alex Greenland did an excellent job with getting my car maintenance done correctly & efficiently. I was also having an issue with my clock ribbon showing up on my Navi & he knew what caused it and how to fix it before I finished telling him about it! Highly recommend both him and Crown Kia service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
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  • Overall experience 5.0
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Oil change and maintenance check

Alex Greenland in the service department was extremely helpful. He answered my questions and advised what services were necessary for my Kia Soul. He not only made me feel very comfortable and welcome, but also went out of his way to find an even better coupon deal than I had. I would highly recommend working with him and Crown Kia.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

It is our goal to ensure that our customers' experiences are as positive as possible, and we are happy to hear that Alex went above and beyond to provide you with remarkable service and the best deal. We appreciate you sharing this wonderful recommendation, and we hope to see you again the next time your vehicle is ready for service.