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Key Ford of Exeter

(494 reviews)
2025 state dealer award
View 4 awards
2025 state dealer award 2024 state dealer award
2025 consumer dealer award 2024 consumer dealer award

Reviews

(494 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Ford of Exeter from DealerRater.

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Kathy-Jo did a outstanding job showing me the truck.

Kathy-Jo did a outstanding job showing me the truck. Took the truck for a test ride driverside rear tire was extremely low service put an inside patch in it had no choice but to take it they should have replaced it I paid for a new truck spent a lot of money there majority of the key ford team did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone made the car buying out of state process super

Everyone made the car buying out of state process super easy! Quick responses and turn around! SUV was just what I wanted and exactly as described. Overall great experience and would 100% recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very helpfully and Billy went out of his way to ensure my

Very helpfully and Billy went out of his way to ensure my car buying experience was enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Tarell, Billy, and the staff at Key Ford we fantastic to

Tarell, Billy, and the staff at Key Ford we fantastic to do business with. They made the entire process so smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Kathy jo was very very friendly great to deal with I

Kathy jo was very very friendly great to deal with I would ask for her when looking for a car! Highly recommend her

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I don’t give out a lot of reviews, but our experience was

I don’t give out a lot of reviews, but our experience was wonderful. They were fast, efficient, no pressuring and they help us to get the best deal our family can afford. It was a pleasure to do business with Billy and his staff. This Ford family is very happy to have their new car. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They have made buying this vehicle very easy.

They have made buying this vehicle very easy. The purchase was a seamless. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Billy was wonderful to deal with for buying this car.

Billy was wonderful to deal with for buying this car. I did not know anything about equity in a lease and Billy helped me turn the lease into a new car. I could not be happier with the service at Key Ford and will definitely be a repeat customer. Thanks again Billy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A great buying experience, Kathy-Jo made the whole

A great buying experience, Kathy-Jo made the whole experience stress free and easy. I highly recommend Key Ford due to Kathy-Jo’s kindness and compassion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Kathy-Jo, thank you for a wonderful car buying

Kathy-Jo, thank you for a wonderful car buying experience. I sincerely appreciate how you treated my son Dusty and how much respect you showed him as a young man purchasing a fairly new vehicle. You were very detailed on explaining the vehicle and the purchase process. The sale went very smoothly for us being over 100 miles from your dealership dealership. I appreciate you communicating with me as I helped him through this process. I would highly recommend you as a salesperson to anyone on a vehicle purchase in the future. Respectfully, Tom McCartney

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.