Reviews
Great job from getting agreed totals for my trade and new
Great job from getting agreed totals for my trade and new purchase with the management team as well as the sales team. Quick, seamless transaction! HIGHLY RECOMMEND
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive review! We're thrilled to hear that you had a quick and seamless transaction. Your recommendation is greatly appreciated!
The service was good and the waiting area was great .
The service was good and the waiting area was great . This the 2nd time we have been there . Good job was done by all!
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi Buck! Thank you for your feedback! We’re glad to hear that you had a good experience with our service and enjoyed the waiting area. It’s great to know this was your second visit, and we appreciate your continued support. If you need anything else, feel free to reach out. Have a wonderful day!
Anderson Buick gave me an appointment quickly and
Anderson Buick gave me an appointment quickly and proficiently completed service in about an hour.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We’re glad to hear you received prompt service and that everything was completed efficiently. If you need anything further, feel free to reach out!
Terrible and long dealership did not disclose critical
Terrible and long dealership did not disclose critical safety issues with vehicle also took 4 hours for paperwork
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I am sorry to hear of the delays and concerns you had with our visit. I would like to speak more about this when you have a moment please give me a call. Jeff Plunkett
Fred Anderson's service department really stepped up to
Fred Anderson's service department really stepped up to help me out. I don't get around very well these days and they came for my car, performed the services it needed and brought it back in no time. Thanks to all of you !!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We’re so glad to hear that our service department was able to assist you and make things easier. It’s our pleasure to help, and we appreciate your kind words. If you need anything else in the future, just let us know!
I own a 2014 Honda Pilot.
I own a 2014 Honda Pilot. I’ve always taken it to Dock Brooks for service since I’ve owned it and they do an exceptional job with customer service and service on the vehicle, also provide a completely wash. I also own a 2016 Silverado and have taken it to Bradshaw/Fred Anderson for service since I’ve owned it. It seems that Dick Brooks is cheaper on a service plus they offer a completely wash. I’m going to look into Dick Brooks for my next service. Thanks
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry you had less than a five star visit to our dealership. I would love to speak with you more about this when you have time. My direct number is 864-404-9809 Zack Moran
Spend $3100 they had the car for 4 weeks when I got the
Spend $3100 they had the car for 4 weeks when I got the car back still had check engine light on and they kill the battery. All they did was throw parts at it till they thought it was fixed smh … we won’t be back can’t afford to pay for their Mistakes.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear about the recent visit. I would like to speak with you when you have a moment, about this. Our goal is five star service with every customer and we clearly did not give you that level of service. Zack Moran
Tony Bentley was the dealer who listened, worked within
Tony Bentley was the dealer who listened, worked within my budget, gave me options and worked with me through the whole process and after the sale. I like Tony’s professionalism and found him personable. I do not give out good marks often or without regard but can without reservation recommend Tony Bentley to care for your needs and do so without pressured sales tactics. Tony is a good man first and that makes him a good salesman.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Hi Warren, we’re thrilled with your 5-star review! Thank you for taking a moment to share your feedback about Fred Anderson Cadillac. We’re thrilled to hear that Tony’s professionalism and personable approach made a positive impact on your car-buying journey. We truly appreciate your high recommendation and kind words. If you need any further assistance or have any questions, please don’t hesitate to reach out. We look forward to serving you again!
Very helpful and polite staff with excellent
Very helpful and polite staff with excellent communication. Called 3 days after sale of my vehicle and call was returned within minutes. Great to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words, Jamie! We’re glad to hear that you had a positive experience with our staff and that our communication met your expectations. We aim to provide prompt and helpful service, and it’s rewarding to know we succeeded. It was a pleasure working with you, and we look forward to assisting you again in the future!
Tony Bentley has sold us 3 cars and he never disappoints!
Tony Bentley has sold us 3 cars and he never disappoints! He’s always the nicest, most proficient salesman we’ve ever dealt with. He’s the only one we trust! We just love him. He’s more like family :)
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi there! Thank you for the glowing review! We're thrilled that you had a wonderful experience with our team. Your satisfaction is our greatest reward, and we appreciate your trust in us. If there’s anything more we can do for you, please don’t hesitate to reach out! Have a great rest of your day, we look forward to serving you again.