Reviews
Best experience ever.
Best experience ever. When I walked into Subaru for the first time and was greeted by this wonderful young man name Jeffrey Deleon . This was my first time leasing a car instead of purchasing. Jeffrey sat down with me and was very patient he took the time to answer all my questions without hesitation in a very professional and friendly manner. I was interested in several cars and was pleasantly surprise to notice how knowledgeable Jeffrey was with the cars. He helped me decide what car would be the best fit for me in both size and economically . I chose the Subaru (Crosstrek) and love it. I also want to thank Mike in the service department he did a phenomenal job in helping me out with a issue with my car he worked with me from start to finish to make sure I was satisfied. And I have a special thank you to Jeffery Deleon, you are truly a genuine person and someone who truly cares about theirs customers. I can see you growing quickly with success. I hope to work with you for next car..
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They have good used car prices lower and do not added
They have good used car prices lower and do not added hidden fees. Very happy with how they attend to the customer satisfaction. Also finance department was excellent. Walter was my sales man and he was very helpful in dealing with any issues that we encountered.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Smith Cairn Yonkers, NY.
Smith Cairn Yonkers, NY. sold to Tasca. I have 2019 Crosstrek. On May 29 1st service appointment offered was June 19, and car needed to be towed there. Person who makes appointments says they're overwhelmed. Sounds like new owner is beating them, not staffing properly. Can't get answer on questionable charges in 3 attempts- never a call back, never reached a service manager. .
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
just bought my second Subaru Legacy from these guys.
just bought my second Subaru Legacy from these guys. First was when it was Smith Cairns. The same stressless shopping experience . Will, my sales rep, was a pleasure. all things should be this easy. What was truly delightful was what was missing: the typical high pressure stress experience which would leave you winded and exhausted. Not here. Simple straight forward explanation of everything. None of the "I cant's" typically thrown at you. Wouldn't dream of buying anywhere else.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Kenny Schwartz has always been available for questions
Kenny Schwartz has always been available for questions etc. They have always been courteous and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, courteous, professional, didn't have to
Great service, courteous, professional, didn't have to wait too long, immediate contact when finished
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Eddy Peña is our Family and Friends go to guy for leasing
Eddy Peña is our Family and Friends go to guy for leasing and buying our Subarus ! He is the best ! Service is great too.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dependable, even though it can be hard to get on the...
Dependable, even though it can be hard to get on the schedule, manager, can't remember if her name is Diane or Debbie made it possible & delivered as promised.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
All work on car well done and on schedule as outlined to...
All work on car well done and on schedule as outlined to me. Good & prompt service work. Good accommodation for waiting area while service work was done.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
When it comes to buying a new Subaru, and we have had 8...
When it comes to buying a new Subaru, and we have had 8 new Subaru's prior to our new one, the first contact is the dealership, and the salesperson. With our 22 years experience, Integrity is the first thing that's noticed. Our relationship with our salesman was head and shoulders above all others. We felt comfortable and trusting with Steve. We don't have to talk about the car, because that is understood. Keep up the great work! R & B Cohen
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
