Reviews
This was by far the worst dealership experience I’ve ever
This was by far the worst dealership experience I’ve ever had. From the salesperson to the managers (two or three of them got involved), every step felt like they were trying to manipulate me and take advantage wherever they could. Instead of being straightforward and respectful, they played games and wasted my time. I finally just walked out and left them talking to each other — that’s how little trust and professionalism they showed. If you value honesty, transparency, and respect, do yourself a favor and avoid this place.
This was by far the worst dealership experience I’ve ever
This was by far the worst dealership experience I’ve ever had. From the salesperson to the managers (two or three of them got involved), every step felt like they were trying to manipulate me and take advantage wherever they could. Instead of being straightforward and respectful, they played games and wasted my time. I finally just walked out and left them talking to each other — that’s how little trust and professionalism they showed. If you value honesty, transparency, and respect, do yourself a favor and avoid this place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, We value your satisfaction and appreciate you taking the time to share your experience. We would like the opportunity to discuss your recent visit with our Sales Team regarding the level of customer care and communication you encountered. Kindly reach out to us at a time that works best for you. Thank you, Tasca Subaru Customer Care Team info.mazdayonkers@tasca.com 914-377-8100
Put a deposit down on a car and they sold it out from
Put a deposit down on a car and they sold it out from under me. Bait and switch. It's not a reputable dealer. Beware.
Put a deposit down on a car and they sold it out from
Put a deposit down on a car and they sold it out from under me. Bait and switch. It's not a reputable dealer. Beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, Please know your feedback is very important to us. We would like to chance to speak with you about your recent car-buying experience with our Sales Team. We are interested in discussing the availability of the vehicle on which you placed a deposit. Kindly contact us directly at a time that is best for you. Thank you, Tasca Subaru Customer Care Team info.mazdayonkers@tasca.com 914-377-8100
Put a deposit down on a car and they sold it out from
Put a deposit down on a car and they sold it out from under me. Bait and switch. It's not a reputable dealer. Beware.
Put a deposit down on a car and they sold it out from
Put a deposit down on a car and they sold it out from under me. Bait and switch. It's not a reputable dealer. Beware.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hello, Please know your feedback is very important to us. We would like to chance to speak with you about your recent car-buying experience with our Sales Team. We are interested in discussing the availability of the vehicle on which you placed a deposit. Kindly contact us directly at a time that is best for you. Thank you, Tasca Subaru Customer Care Team info.mazdayonkers@tasca.com 914-377-8100
It was my best experience.
It was my best experience. Now, i can say that the money is well spent.
It was my best experience.
It was my best experience. Now, i can say that the money is well spent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I had a great experience with this dealership.
I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the car right to my door. Would highly recommend!
I had a great experience with this dealership.
I had a great experience with this dealership. They were super accomodating. Called about a vehicle I saw online and was assisted by Jessica. She kept an open line of communication with me and promptly answered any question I had and met all of my needs during the process. The finance manager, Gabe, was just as helpful. Even needed some paperwork after I received the vehicle and he sent me everything I needed within a day. I am very grateful for my experience with buying my vehicle through this dealership. Due to a conflicting work schedule they even delivered the car right to my door. Would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I already knew that I wanted to lease another Mazda CX5.
I already knew that I wanted to lease another Mazda CX5. I worked with Gari Akhijanian who was very knowledgeable and personable. All my needs were heard and understood. Gari made the leasing experience and paperwork so easy. I highly recommend and am very satisfied that I leased my car with Tasca Mazda in Yonkers, NY.
I already knew that I wanted to lease another Mazda CX5.
I already knew that I wanted to lease another Mazda CX5. I worked with Gari Akhijanian who was very knowledgeable and personable. All my needs were heard and understood. Gari made the leasing experience and paperwork so easy. I highly recommend and am very satisfied that I leased my car with Tasca Mazda in Yonkers, NY.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Made an appointment and had the best customer service by
Made an appointment and had the best customer service by Rachel and her A Team! Drove off the lot, same day, with a new CX 50 that has every bell & whistle I was looking for! The finance team even worked to get me a lower APR on our finance rate than was expected. Spectacular service & highly recommended!
Made an appointment and had the best customer service by
Made an appointment and had the best customer service by Rachel and her A Team! Drove off the lot, same day, with a new CX 50 that has every bell & whistle I was looking for! The finance team even worked to get me a lower APR on our finance rate than was expected. Spectacular service & highly recommended!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
After being royally screwed by a bait and switch at Mazda
After being royally screwed by a bait and switch at Mazda of New Rochelle I went to SC and was able to do a deal with no non sense. They could not believe what the other dealership pulled. The team was courteous, efficient and it also happens to be a much nicer facility. Highly recommend.
After being royally screwed by a bait and switch at Mazda
After being royally screwed by a bait and switch at Mazda of New Rochelle I went to SC and was able to do a deal with no non sense. They could not believe what the other dealership pulled. The team was courteous, efficient and it also happens to be a much nicer facility. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My husband and I went to buy a specific make and model...
My husband and I went to buy a specific make and model that we saw online. A dealer approached us and asked if we had anything specific in mind. We told him exactly what we found online is the one we want. He searches on the computer and says it's not available, which is strange because my email correspondence with a manager said otherwise. Then he asked us why do we need a turbo engine anyways, were we planning on racing? My husband and I's jaws dropped at the sheer audacity of that question. I was visibly pregnant. Then he calculated the estimated monthly pricing and made it seem like we wouldn't be able to afford the car. My husband works for the FDNY making 6 figures and I'm a supervisor at a busy hospital in the city also making 6 figures. We were insulted. He gave us his card, told us to come back in a month, and we left. We felt pretty disrespected.
My husband and I went to buy a specific make and model...
My husband and I went to buy a specific make and model that we saw online. A dealer approached us and asked if we had anything specific in mind. We told him exactly what we found online is the one we want. He searches on the computer and says it's not available, which is strange because my email correspondence with a manager said otherwise. Then he asked us why do we need a turbo engine anyways, were we planning on racing? My husband and I's jaws dropped at the sheer audacity of that question. I was visibly pregnant. Then he calculated the estimated monthly pricing and made it seem like we wouldn't be able to afford the car. My husband works for the FDNY making 6 figures and I'm a supervisor at a busy hospital in the city also making 6 figures. We were insulted. He gave us his card, told us to come back in a month, and we left. We felt pretty disrespected.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
My wife and I started our car search at Smith Cairns and...
My wife and I started our car search at Smith Cairns and although we did not buy here, the personnel were very patient, helpful and informative. We would recommend this dealership to others without hesitation. They were transparent on pricing and inventory and set expectations clearly. Specifically, Anthony Caparelli was a class act and very responsive and insightful.
My wife and I started our car search at Smith Cairns and...
My wife and I started our car search at Smith Cairns and although we did not buy here, the personnel were very patient, helpful and informative. We would recommend this dealership to others without hesitation. They were transparent on pricing and inventory and set expectations clearly. Specifically, Anthony Caparelli was a class act and very responsive and insightful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car