Reviews
Having worked for a multi-dealership firm for a number of
Having worked for a multi-dealership firm for a number of years as marketing director, I am very critical of how I am treated when buying a vehicle. Enrique was extremely efficient, very cordial and respected my time. Enjoyed every minute working with him on the purchase of my 2023 Mazda CX-9! His sales manager was also very professional and easy to work with.
Having worked for a multi-dealership firm for a number of
Having worked for a multi-dealership firm for a number of years as marketing director, I am very critical of how I am treated when buying a vehicle. Enrique was extremely efficient, very cordial and respected my time. Enjoyed every minute working with him on the purchase of my 2023 Mazda CX-9! His sales manager was also very professional and easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had to make an unexpected car purchase after an accident.
Had to make an unexpected car purchase after an accident. Diego was so kind and helpful, friendly as well. Kept everything out in the open about the car and the process. Thank you for making this a smooth ordeal and helping us with our first EV!
Had to make an unexpected car purchase after an accident.
Had to make an unexpected car purchase after an accident. Diego was so kind and helpful, friendly as well. Kept everything out in the open about the car and the process. Thank you for making this a smooth ordeal and helping us with our first EV!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pedro was really helpful showing me different options and
Pedro was really helpful showing me different options and finding which was right for me
Pedro was really helpful showing me different options and
Pedro was really helpful showing me different options and finding which was right for me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5 star review!
Diego was a spectacular salesman.
Diego was a spectacular salesman. You could tell that he understood what we were looking for. He was a sign!! I only had one not so kosher experience with a certain bad apple. He knows and the Bill Luke community probably knows what I mean. The upper management were stellar! Thank you guys the for making me leave with a smile. 😁 Especially when David came running out. I appreciate it.
Diego was a spectacular salesman.
Diego was a spectacular salesman. You could tell that he understood what we were looking for. He was a sign!! I only had one not so kosher experience with a certain bad apple. He knows and the Bill Luke community probably knows what I mean. The upper management were stellar! Thank you guys the for making me leave with a smile. 😁 Especially when David came running out. I appreciate it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Hello Bost1n, thanks for your feedback, thanks for the opportunity to earn your business!
Very helpful good vibes and friendly amazing team they
Very helpful good vibes and friendly amazing team they helped me quick and easy process i would definitely go back
Very helpful good vibes and friendly amazing team they
Very helpful good vibes and friendly amazing team they helped me quick and easy process i would definitely go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I bought a car from Bill Luke in Marana.
I bought a car from Bill Luke in Marana. They made the buying experience a great one from Chris the salesman who was very helpful as well as everyone else involved in the deal. Go visit them. They have a good selection of vehicles. They will take care of you.
I bought a car from Bill Luke in Marana.
I bought a car from Bill Luke in Marana. They made the buying experience a great one from Chris the salesman who was very helpful as well as everyone else involved in the deal. Go visit them. They have a good selection of vehicles. They will take care of you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Cesar , for your kind words about Chris and your experience with us; we're glad to hear you felt comfortable, and we look forward to assisting you with your future car needs!
I had the absolute pleasure of working with Edgar and the
I had the absolute pleasure of working with Edgar and the entire team at Bill Luke Marana, and I can honestly say this was one of the best car-buying experiences I've ever had! From the moment I walked through the door, I was greeted with warm, friendly professionalism that instantly made me feel comfortable and valued. Edgar went above and beyond to ensure I found the perfect vehicle for my needs. He was incredibly knowledgeable, transparent, and patient, walking me through every step of the process without any pressure or rush. What really stood out was his genuine commitment to making sure I got a great deal, and that I was completely satisfied with my purchase. The entire staff at Bill Luke Marana exemplifies exceptional customer service. Everyone I interacted with, from the finance team to the support staff, was friendly, helpful, and committed to providing a top-tier experience. They all took the time to answer my questions, address my concerns, and make sure I was comfortable with my decision. It was clear that customer satisfaction is their top priority. If you're in the market for a used car, I can't recommend Edgar and the team at Bill Luke Marana enough. They truly go above and beyond in every aspect of the car-buying journey, and their commitment to providing an outstanding customer experience is unmatched. Thank you for making my experience so enjoyable!
I had the absolute pleasure of working with Edgar and the
I had the absolute pleasure of working with Edgar and the entire team at Bill Luke Marana, and I can honestly say this was one of the best car-buying experiences I've ever had! From the moment I walked through the door, I was greeted with warm, friendly professionalism that instantly made me feel comfortable and valued. Edgar went above and beyond to ensure I found the perfect vehicle for my needs. He was incredibly knowledgeable, transparent, and patient, walking me through every step of the process without any pressure or rush. What really stood out was his genuine commitment to making sure I got a great deal, and that I was completely satisfied with my purchase. The entire staff at Bill Luke Marana exemplifies exceptional customer service. Everyone I interacted with, from the finance team to the support staff, was friendly, helpful, and committed to providing a top-tier experience. They all took the time to answer my questions, address my concerns, and make sure I was comfortable with my decision. It was clear that customer satisfaction is their top priority. If you're in the market for a used car, I can't recommend Edgar and the team at Bill Luke Marana enough. They truly go above and beyond in every aspect of the car-buying journey, and their commitment to providing an outstanding customer experience is unmatched. Thank you for making my experience so enjoyable!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are so glad you had a great experience with Edgar and our dealership!
Had the best experience buying a car with Miguel
Had the best experience buying a car with Miguel Melendez!A+++ great customer service great dealership!
Had the best experience buying a car with Miguel
Had the best experience buying a car with Miguel Melendez!A+++ great customer service great dealership!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for the review. We are so happy that you had a great experience! Enjoy your new ride!
My salesman was Andy, he’s very professional and patient
My salesman was Andy, he’s very professional and patient with me through out the process. Thank you And I appreciate you a lot
My salesman was Andy, he’s very professional and patient
My salesman was Andy, he’s very professional and patient with me through out the process. Thank you And I appreciate you a lot
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you, Frederick! We’re so glad to hear Andy made the process smooth with his professionalism and patience. We’ll be sure to share your kind words with him. We truly appreciate your support and look forward to serving you again!
Sold me a truck that drove for 8 miles then leaked 1/2
Sold me a truck that drove for 8 miles then leaked 1/2 tank of gas in 3 miles . the gas was spraying out as we exited the vehicle the gas got all over my daughter and ruined her clothes. Now they are refusing to help with repair.
Sold me a truck that drove for 8 miles then leaked 1/2
Sold me a truck that drove for 8 miles then leaked 1/2 tank of gas in 3 miles . the gas was spraying out as we exited the vehicle the gas got all over my daughter and ruined her clothes. Now they are refusing to help with repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
