Raceway Nissan of Freehold

My service advisor is awesome! Every time I pull into the shop Kristamarie comes around from her desk to personally greet me and ask how me and my family are doing. She then goes to work on making sure that my vehicle is in good hands. Always a pleasant experience - 5 stars ?? ???????? for Kristamarie!!

We just leased the Nisssn Rogue 2017 and Dave Pomerantz was so helpful throughout the whole process. We really appreciated his honesty and knowledge. Will return and ask for him!

We leased a new Sentra the other day. They tried to charge us $300 for a window etch which they insisted we had to take because it was already on the car...until I complained and said I didn't want it. Then how amazing is it that all of a sudden they checked the car and guess what??? The car was never etched...so they took $300 off, but not before I complained for 20 minutes. What a bunch of scammers. Then they made us pay several hundred $$ for NitroFill in the tires, because "it's already in the tires and they can't take it out" Seriously? I don't believe it was ever put in there in the first place. I called NitroFill and basically the only way to find out for sure if it's in there is to find a dealer that has a machine that can test it. If they are requiring a customer to pay for it, they need to offer it and give the customer a chance to decline, BEFORE they take out the air and put in the Nitrofill, because we all know it didn't come from the factory that way. I urge you to avoid this dealership at all costs. Car buying is stressful enough without the dealer trying to scam the customers with crap they don't want/need.

Liz, my service rep was very nice, she kept me updated the whole time my car was there. Even when I went in to pick up my car she went through all the detailed service work with me.

My son leased a brand new Maxima from this dealer. Right from the start we experienced a significant problem. My son and i negotiated a deal for a lease at $300 a month. I had to leave and my son stayed behind to close the deal. All of a sudden they raised the monthly payment to $310.00 To make a long story short, after much back and forth they gave us a refund. We both agreed that something substantial changed at this dealership since the last time we leased a car here. The problem we are experiencing now is that an extremely distracting sound is occurring somewhere in the car behind the drivers seat. We have been to the dealer numerous times trying to have the problem fixed. They made one attempt to fix the problem by insulating the center column. However the problem persists to this date. They sent a very rude and unprofessional engineer to examine the car who had the audacity to actually insult us in the presence of other customers. We filed a formal complaint against him to Nissan North America. They ignored the complaint. The bottom line is that we followed the advise and counsel of the Assistant General Sales manager and filed a complaint to Nissan north America in an effort to get the car fixed. That amounted to a complete run around. We were forced to file a New Jersey lemon Law complaint and to file with the NJ Better Business Bureau where we just went for a formal hearing. What a waste of time and effort because we just found out that Nissan helps fund the BBB ! So we have secured the services of a lemon law attorney and we will proceed forward with him. In the men time we have just ordered some bright yellow lemon posters that we are going to hang in the cars windows and park it at the Freehold Mall for everyone to see that we have NISSAN LEMON from DCH Freehold Nissan. My recommendation is that you avoid this dealership...They are nothing like what they used to be. Its now HIGH pressure sales and INCOMPETENT service. Also, using Nissan North America Customer Service is a complete waste of time. We will pursue this matter with the Lemon Law Attorney and take it to Court if necessary. I will never do business with these people again and I highly recommend that you do NOT as well.

I hate buying cars, but I finally feel that I don't overpay for a car. Dwayne and Joe were really great. I expanded my car search to a different county and I am glad I did.

I can't even begin to express how thankful I am for my sales representive Dwayne and his partners Glen and Joe. They helped me out of a very tough situation and for that, I will always be thankful. The amount of work they put in to get me into a car gives me hope that there are actually good people out there who actually care! Thank you Freehold Nissan! I recommend this dealership to any and everyone, no matter your situation.

I feel that I was treated unprofessionally at this dealership and unfortunately because of this I will never go back to them I'd rather travel to another state to ensure that I am treated the right way

I could not make a deal with my local Nissan dealership, and after seeing the DCH website, and the discounts offered, I called. Everyone I spoke with was very nice and professional. After talking with Joe in finance, I was assured the advertised price would be the price I'd pay. I drove the 80 miles to the dealership, and got the deal I was expecting. I'm very pleased and would certainly recommend this dealership to anyone considering purchasing a Nissan.

David was a excellent sales person. He took the time to go over all the details of the new Nnissan,Ieased He has called me several times,to see if i had any questions or problems,there were none. thank you Paul J NAZZARO