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Sedano Ford

(715 reviews)

Reviews

(715 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The Truck I Wanted at an Excellent Price

After visiting several dealerships, Penske got my business by having the vehicle I wanted at the right price. Jeff was extremely helpful and has been very attentive: making sure everything has been going well. I love my new ride and I will definitely check with Penske Ford first in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Luis and Jeff are just great Salesmen.

Luis and Jeff made us feel like we were very important, and Luis did save us a great deal of money, I also want to say that He is great and very smart salesman. Do keep Him around. For your information, I found that all your people that talked to my wife and I were very professional and polite. Thanks Penski Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A Walk In The Park

No issues, appreciate the personal attention. I will shop for another vehicle at Penske Ford in the future. You can be assured of that. Great Job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

buying a new car

made the buying of the new car experience ease, Knowledge of vehicle when asked. Showed us around the vehicle, and their features and their working operation to us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy peasy

I was nervous about getting into a new vehicle for the first time however Penske made me feel right at home. It was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Penske Ford La Mesa is the BEST

Penske folks are friendly and nice and real! What a great experience I had working with Clint- His experience is his customers benefit! I don’t often recommend anything to people publicly but I definitely recommend Clint at Penske!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bad Credit, No Problem

So, let me start by saying that I have pretty awful credit. That being said, Penske still worked with me to get me into a new truck. The customer service was wonderful. What I would like to say is that I didn't "feel pressured" into buying something I didn't want. They listened to my concerns and accepted no the first time I said it. I asked to to look at multiple vehicles, they complied. I asked for them to run the numbers on multiple vehicle, they said, no problem. They let ME choose the truck I wanted. Great experience. Go see Shan Persaud at Penske Ford. (Parking was a little tight. Lots of construction going on. Bring an extra battery charger for your phone.) Have patience and you shall be rewarded!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

amazing, easy and enjoyable experience

I am so thrilled with my experience buying my new car at Penske Ford. Clint and Jennifer helped me out, and made buying my new car very easy. I walked away feeling very confident in my decision I also know if I ever need something or have any questions or concerns, they would be happy to help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent customer service!

Just purchased a 2018 Explorer on Saturday, couldn't be happier with our car and the service we were provided. From Dillon the sales manager to Clint our sales rep and finally the finance manager Joey all three provided 5 star service. Most comfortable car buying experience! No BS at Penske Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership and sales team

Bought a new Ford Explorer Sport on Saturday. The entire Penske team did a fantastic job. Two thumbs up all the way around. Thanks Tom And Patti

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.