Reviews
Write a reviewWorking with Kyle Parrish and the rest of the team at
Working with Kyle Parrish and the rest of the team at Taylor Grubaugh Chevrolet Buick GMC was an absolute pleasure.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! We're thrilled to hear that working with Kyle and our team at Taylor Grubaugh Chevrolet was a pleasure for you. Your positive experience is what we strive for, and we look forward to assisting you again in the future! Sincerely, the Team at Taylor Grubaugh Chevrolet
I never made contact with Dealership.
I never made contact with Dealership. I only got an email. I love Taylor G and all his staff. They are great. I have bought from Taylor 3 or 4 times.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, Curtissa. We appreciate your loyalty to Taylor Grubaugh Chevrolet and are thrilled to hear that you have had positive experiences with our team. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again in the future! Sincerely, the Team at Taylor Grubaugh Chevrolet
Timely responses.
Timely responses. Courteous. Professional. Did what they said they would do. I would not hesitate to contact them again.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
AVOID SERVICE CENTER, BEWARE OVER PRICED CARS ON THE LOT
The service manager, tried to tell me after a 3rd repair attempt on AC that chevy AC units only work at Highway speeds... and that JEEP from 2003 has a better ac system When my turb went out on my 2015 chevy cruze, i was told i do not qualify for a loaner car, and that it was fine and safe to drive around with a broken turbo for 3 days waiting for parts...Was to,d the repair would be an hour, it took over 5 HOURS... Was told to never return to this service center, WHY WOULD I EVER COME BACK, I ONLY WENT THERE BECAUSE MY TURBO FAILED NEAR BY.. MY first time here, I told them about a cable disconnected under my seat... they took the cablr and kept it, come to find out, it was a critical cable that was suppose to be connected inside the engine compartment.... and they thought it would be great to keep the cable, and not install it properly...
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I have used Brad Guffey service a number of times, and...
I have used Brad Guffey service a number of times, and have always been treated with fairness and respect from all employees. They have certified mechanics and parts people that will go the extra mile for their customers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair