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Audi Great Neck

(1,536 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award
2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2015 consumer dealer award
New (516) 858-4707 (516) 858-4707
Used (516) 570-3980 (516) 570-3980
Service (516) 726-1472 (516) 726-1472

Reviews

(1,536 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi Great Neck from DealerRater.

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The service department is great, I’ve leased many cars at

The service department is great, I’ve leased many cars at this dealer, and never had a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

That's great to hear, we're glad we could be there for you. Thanks for sharing with our team!

All of the Biener staff are truly exceptional.

All of the Biener staff are truly exceptional. All are professional yet extremely personable and always go the extra distance to assure customer satisfaction!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear our team could provide you with an exceptional experience! Thank yo for sharing.

All the staff I have dealt with for 20 years plus-have

All the staff I have dealt with for 20 years plus-have been outstanding. I have nothing but praise for each and everyone of rhem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad that our team could be here for you for the last 20 years! Thank you for sharing, we look forward to serving you for 20 more.

Grace was spectacular - direct, on top of everything, top

Grace was spectacular - direct, on top of everything, top notch service and super professional as always.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Matt has been my service advisor for almost ten years

Matt has been my service advisor for almost ten years now. He's the best. Nice, honest, explains things easily.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Always great service.

Always great service. Very attentive and keep their promises. Also communicate with me. Would recommend to my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jeremy and the Biener team takes care of customers like

Jeremy and the Biener team takes care of customers like they are family. It is always a nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Everything about my visit was extraordinary.

Everything about my visit was extraordinary. I did not have an appointment however I was given all the attention and care by the service staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service department is all top notch.

Service department is all top notch. From check in to service and check out. Process with loaner car was easy as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My service advisor, Matt it’s amazing gets everything

My service advisor, Matt it’s amazing gets everything done every time. I’m at the dealership in a timely manner. Great service !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.