Reviews
Write a reviewHad a very positive experience buying a 2015 Subaru from
Had a very positive experience buying a 2015 Subaru from Icon. Found a car of interest on Cars.com on a weekend night, messaged Icon through that website, and got a response from them first thing in the morning on Monday. The car I liked was still available, so I scheduled a test drive, and Jennifer worked up some good financing options in the meantime. A couple days later, my son and I test drove the car, loved it, and took it home that afternoon. Their inventory was excellent - definitely my taste - so had this car not been available, we would likely have test drove another. Jennifer and Nacole answered all my questions (and I ask a lot) and were friendly and pleasant to work with, and them and the folks behind the scenes made the whole thing a quick and enjoyable experience. We are very happy with the Subaru, and I would highly recommend checking out the if you are shopping for a new-to-you ride. I will definitely be going back when it's time for our next vehicle.
Had a very positive experience buying a 2015 Subaru from
Had a very positive experience buying a 2015 Subaru from Icon. Found a car of interest on Cars.com on a weekend night, messaged Icon through that website, and got a response from them first thing in the morning on Monday. The car I liked was still available, so I scheduled a test drive, and Jennifer worked up some good financing options in the meantime. A couple days later, my son and I test drove the car, loved it, and took it home that afternoon. Their inventory was excellent - definitely my taste - so had this car not been available, we would likely have test drove another. Jennifer and Nacole answered all my questions (and I ask a lot) and were friendly and pleasant to work with, and them and the folks behind the scenes made the whole thing a quick and enjoyable experience. We are very happy with the Subaru, and I would highly recommend checking out the if you are shopping for a new-to-you ride. I will definitely be going back when it's time for our next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t buy a used car from these people
They knowingly sell vehicles with MAJOR mechanical issues; they don’t do thorough diagnostics of the vehicles before selling them. Even if the issue is discovered within days of your purchase, they will do the bare minimum to rectify the matter and try to make you go away. Their warranty is worth nothing. Owner is hard to work with and not trustworthy. Avoid them at all costs.
Don’t buy a used car from these people
They knowingly sell vehicles with MAJOR mechanical issues; they don’t do thorough diagnostics of the vehicles before selling them. Even if the issue is discovered within days of your purchase, they will do the bare minimum to rectify the matter and try to make you go away. Their warranty is worth nothing. Owner is hard to work with and not trustworthy. Avoid them at all costs.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase