Reviews
Write a reviewTrading cars
I had not planned on trading cars but Ruth showed me a newer model of the Buick I love with minimal miles and with more of the bells and whistles I wanted to have. Ruth even programmed my Sirius stations that I had in the old car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 star review. Ruth is pretty wonderful and very helpful with some of the new technology. We look forward to seeing you again. Enjoy your new Buick.
Buying experience
I had dealing with Jimmie Ridder and he went to full length to satisfy me which he did, I have never been in Biggs for I live a 100 miles away so everything was handled over the phone and he delivered the vehicle, I talked my brother in buying one also, when Jimmie came back he bought Lincoln with him for we had some questions about our on star, so far I couldn't be more satisfied
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review about us and our sales team. Jimmy Ritter is a great guy and Lincoln knows the technology. The 5 stars sure makes us all smile. Being a Auto Dealer a slightly rural area, can be challenging, but we pride ourselves on taking good care of our customers. Pick-ups and deliveries are not uncommon to us. Congratulations on you and your brothers new trucks. Welcome to the family.
I Thank You For Every Thing
The Sales department is here to answer all questions to their best knowledge and will definitely Help you too get into a reliable Car. Very polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the your well written 5 star review. Appreciate it so much, and Ruth is well deserving of the 5 stars as well. Not too many dealers can say they have had a Salesperson like Ruth. She is dedicated to her customers. Biggs Cadillac Buick GMC does go the extra mile for our customers.
Excellent all the way
Kash was our salesman..Excellent Salesman..Kind, courteous, straight forward, warm, kind..Just can’t sayenough about him and The Whole establishment..Love our purchase..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Kash and Lincoln 5 stars, and giving Biggs Cadillac Buick GMC such a raving review. We really appreciate it. Enjoy driving your new vehicle around and we are here for you. Welcome to the Biggs family.
I had a wonderful and enjoyable experience with Jojo
I just want folks to know that Jojo is the best salesman in the automobile sales business that I know. I have been working with him for over ten years now, and I have bought 4 cars from him during that time. He is very experienced, and a people's person par excellence. He is very affable and gregarious. Buy your next car from Jojo, and have a wonderful time doing so.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love that JoJo has some loyal followers, as he should. He is very good at helping people with what they are looking for to drive. He has a great attitude and we are happy to have him with us here at Biggs Cadillac Buick GMC. Thank you very much for the wonderful 5 star review.
The impossible task!
I followed Jo Jo from another dealer. His first task find us an RV. I showed him what we wanted and 3 Days later "here's your RV" on time and on price. Jo Jo's next task was a used Pickup with my particular requirements, We both searched for several days, Jo Jo chased leads till we found "The Truck". I bought the truck with a 2 yr warranty. After I took delivery of course I had to use the warranty. Jo Jo and the excellent service department kept to task and I have an excellent looking/running truck. Through all this Jo Jo kept me informed and mobil. Jo Jo has always provided great service with enthusiasm and energy. Thank you Jo Jo and thank you Biggs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy that JoJo was able to find what you were looking for and that Service was able to get things right for you. We do appreciate the 5 star review. Thank you so much.
Ruth Cheeks is the best.
Good truck buying experience. Biggs didn't have exactly what I wanted but Ruth located the perfect one and had it there next business day. Lincoln did a very good job helping me with the tech stuff.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We agree, Ruth Cheeks is the best. She takes very good care of her customers from the sale to many years after. She has been with us over 30 years and she loves helping people. Thank you for the 5 star review. Much appreciated.
New Buick Encore!
On 10-19-2017, Kash Rafiq assisted me in purchasing a new Buick Encore. Kash was helpful and assisted me in making this decision. He had provided me sound advice when I purchased my first car with him by stating to always make my payments on time and my credit score would improve. He was right; by this purchase my score had risen dramatically.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Buick Encore. Thank you for the great 5 star review and credit score information. That is very thoughtful of you to share that information. We are happy to have been able to help you with the purchase of your second car from Biggs Cadillac Buick GMC. Enjoy your new Encore.
WE WENT BACK!
Hi to everyone at Albemarle Plantation, Hertford and in the Real Estate world. It's that time again to go back to Bigg's . We did and as always Harry Umphlett proved not only is he good on the golf course--- But he can also put you in that car you didn't know was out there. Thank you Harry! Bigg's has now gone one step further and has Lincoln Vogler who is a tech guru and gets you all set up with all those new gadgets you never had in your car before. He is one of those rare tech people that makes it easy to learn and doesn't make the unknown scary. Thinking about A new or used car experience go see Harry and Lincoln.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you for coming back and giving us the opportunity treat you right and showing you how we go the extra mile.. Thank you for the kind review, the postive feedback on Harry and Lincoln, and the 5 Star rating. We are always here to help.
My experience at Biggs was awesome! Hats off to KASH!
Hats off to KASH! Whatever words best describe him, that's what he was.AWESOME! All that I came in contact with deserve to be commended. It's hard to find good caring people. Your customers are definitely FIRST!!!!! QUALITY SERVICE! RATING.....NUMBER 1............😝
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so the raving 5 Star review. You are AWESOME! We are very happy that you enjoyed your visit with us here at Biggs. Please come back again. We are here for you.
